VP, Client Development

Tri Voca Health is seeking a seasoned, client-obsessed growth leader to join our team as Vice President, Client Development. This is a dual-focus senior role: expanding our footprint by winning new business in the healthcare sector, and deepening the value we deliver to existing clients through strategic cross-sell, consultative partnership, and proactive account development.

This role is ideal for someone who is equally energized by building new relationships and growing the ones already in place - someone who brings deep healthcare industry knowledge, sharp commercial instincts, and a genuine belief that great market research changes how clients make decisions. We’re looking for a leader with a 'we over me' mentality who drives results for clients and colleagues alike.

• Build and manage a balanced pipeline of new logo prospects and expansion opportunities within the existing client portfolio, pursuing both at equal priority.
• Identify cross-sell opportunities by staying close to client goals, account activity, and evolving research needs — proactively introducing Tri Voca capabilities clients aren’t yet using.
• Leverage industry networks, conferences, and digital channels to establish footholds within key healthcare organizations.
• Achieve and exceed revenue, profitability, and client satisfaction targets across new and existing business.

• Serve as a trusted senior partner to a portfolio of healthcare clients — managing relationships, maintaining account health, and ensuring strong retention and profitability.
• Cultivate relationships with key decision-makers and budget holders across both new prospects and existing accounts.
• Travel as needed to meet clients, strengthen partnerships, and stay close to their evolving priorities and challenges.

• Consult on research design, methodologies, and business challenges to ensure Tri Voca’s solutions align with client goals.
• Develop compelling proposals and presentations that communicate value clearly — whether introducing Tri Voca to a new client or expanding into a new service area with an existing one.
• Lead cross-sell conversations with confidence, translating Tri Voca’s full capability set into timely, relevant opportunities.

• Collaborate with delivery, project management, and leadership teams to pursue and execute on both new and expansion opportunities.
• Share client feedback and market intelligence with internal stakeholders to drive continuous improvement and product alignment.
• Model a culture of shared accountability where client success is everyone’s responsibility.

At Tri Voca, we believe how work gets done matters just as much as the results themselves. Our values shape the way we show up for clients, for each other, and for the business. Successful VPs of Client Development embody all four:

• Be Collaborative— You don't win alone. You bring delivery teams in early, loop in leadership at the right moments, and share credit generously. You see internal relationships as just as important as external ones — because the best client outcomes come from teams that trust each other.
• Stay Curious— You ask better questions than most. You dig into what clients actually needed — not just what they asked for — and you stay close to industry shifts, competitive moves, and emerging research methodologies. Curiosity is your edge in both new business and cross-sell conversations.
• Take Action— You move with urgency and ownership. You don't wait for perfect information — you build pipeline, make the call, follow up, and close. When something isn't working, you course-correct fast and hold…