Senior Account Executive

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Full Time Sales Remote U.S., US

30+ days ago Requisition

Remote, North America

Loop1 is hiring a Senior Account Executive to drive enterprise revenue growth across observability, IT operations, Agentic AIOps, professional services, and managed services. This is a remote role across North America. You will manage the full enterprise sales cycle, build executive-level relationships, uncover business and technical challenges, and guide clients through the evaluation and purchasing process.

You will work closely with technical sales, consulting, and delivery teams to develop solution strategies that create measurable client outcomes and expand Loop1’s market presence.

At Loop1, we help organizations turn IT complexity into clarity. We partner with clients to improve observability, strengthen IT operations, and create measurable business value through consulting, professional services, AIOps, data fusion, and the Loop1 Monitoring Maturity Model (L1M3).Our teams are purposeful, collaborative, and focused on doing the right thing for our clients, our employees, and the business.

• Own a book of business and carry a high-value enterprise quota.
• Manage the full sales cycle, from prospecting and qualification through proposal development, negotiation, and close.
• Build trusted relationships with executive stakeholders, line-of-business leaders, and technical decision-makers.
• Conduct consultative discovery to understand operational challenges, observability maturity, IT objectives, and desired business outcomes.
• Position Loop1’s observability, Agentic AIOps, professional services, and managed services solutions in response to client needs.
• Partner with technical sales, consulting, and delivery teams to develop tailored solution strategies and proposals.
• Identify expansion opportunities within existing accounts through cross-sell and upsell strategies.
• Maintain accurate opportunity, pipeline, forecast, and activity data in Hub Spot CRM.

• Establishing credibility in the observability and IT operations market and generating opportunities through your experience, professional network, and territory-development efforts.
• Building a healthy and predictable enterprise pipeline that supports long-term growth goals.
• Developing trusted relationships with executive and technical stakeholders across strategic accounts.
• Successfully introducing Loop1’s observability and Agentic AIOps offerings into target accounts.
• Delivering accurate forecasts and maintaining strong CRM discipline.

• At least two years of B2B technology sales experience in observability, IT operations, enterprise software, IT services, or a related market.
• Demonstrated expertise selling Solar Winds or Manage Engine monitoring solutions, including an understanding of the associated buying processes, stakeholder landscapes, and sales cycles.
• Proven ability to learn new technologies quickly and position them competently in customer discovery conversations.
• A history of exceeding quota and earning top-performer recognition, such as President’s Club, annual sales awards, or an equivalent achievement.
• Ability to work cross-functionally with technical sales, consulting, and delivery teams.

• Experience with Big Panda or similar market-leading AIOps solutions.
• Familiarity with other market-leading IT monitoring and observability platforms.
• Experience selling managed services, professional services, or recurring services engagements.
• Familiarity with…