Sales Engineer

Location: San Jose, CA or Austin, TX – On-site

Employment Type: Full-time

Travel: Up to 20%

HPSP is a leading semiconductor capital equipment company providing advanced process solutions to global semiconductor manufacturers.

We are seeking a motivated Sales Engineer to support HPSP’s growing business in the U.S. and Europe. This role will work closely with customers and HPSP’s Sales, Engineering, Customer Support, Operations, Finance, and headquarters teams to support commercial activities, customer programs, and business growth.

The ideal candidate is highly organized, customer-focused, and comfortable working across multiple functions and regions. This position offers significant exposure to semiconductor equipment business operations and provides a strong career path toward Account Management, Business Development, and Sales leadership.

• Serve as a primary day-to-day point of contact for assigned customers regarding commercial, technical, and operational matters.
• Support customer inquiries, equipment requirements, delivery schedules, installation planning, and business-related requests.
• Develop a strong understanding of customer organizations, fab operations, technology roadmaps, and expansion plans.
• Build effective working relationships with customer engineering, procurement, operations, and management teams.
• Prepare and manage quotations, customer inquiries, sales orders, purchase orders, invoicing, and payment follow-up.
• Coordinate pricing, commercial documentation, delivery schedules, and contractual requirements with internal stakeholders.
• Maintain accurate customer, opportunity, forecast, and order information.
• Support preparation of customer presentations, business reviews, proposals, and management reports.

• Coordinate closely with Engineering, Customer Support, Procurement, Logistics, Finance, and HQ teams to ensure successful execution of customer programs.
• Track equipment delivery, installation, acceptance, warranty, service, and other major customer milestones.
• Proactively identify potential schedule, resource, or customer issues and elevate to appropriate teams.
• Support new fab ramps, equipment expansions, and other strategic customer programs.

• Support Sales management in identifying new business opportunities and customer requirements.
• Assist in developing account strategies, competitive analysis, and business plans.
• Track customer investment plans, market developments, and competitor activities.
• Participate in strategic initiatives from planning through execution.

• Bachelor’s degree in Engineering, Business, or a related field.
• 2+ years of experience in semiconductor, semiconductor equipment, manufacturing, technical sales, customer support, or related industries.
• Strong communication and organizational skills.
• Ability to manage multiple priorities across customers, regions, and internal organizations.
• Strong analytical skills and proficiency with Microsoft Office tools.
• Ability to work effectively in a fast-paced and sometimes ambiguous environment.
• Authorized to work in the United States.

• Experience working with semiconductor fabs or semiconductor capital equipment companies.
• Experience supporting major semiconductor manufacturers.
• Experience with quotations, purchase orders, forecasting, invoicing, or customer account management.
• Korean language capability is a plus, particularly for coordination with HPSP headquarters.

• Strong sense of ownership and accountability.
• Customer-oriented and responsive.
• Comfortable coordinating across technical and commercial teams.
• Able to communicate effectively with both customers and internal management.
• Interested in developing toward broader Sales, Account Management, or Business Development responsibilities.