Security Officer

Security Officer – Dedicated Site

Location: San Jose, CA
Schedule: Full-Time Overnight Shifts
Pay Rate: $20 – $21.50 per hour
Requirements: Current BSIS Guard Card
Benefits: Tuition Assistance for Employees and Immediate Family Members

Signal Security has an immediate opening for a Dedicated Security Officer at a beautiful apartment community in Silicon Valley.

If you're dependable, professional, and looking for a company that invests in your growth, this is an opportunity to build a long-term career with one of the fastest-growing security organizations in the industry.

We believe great officers are built through training, mentorship, and support.

• On-site field training
• Officer Advancement Program
• Open-door management policy
• Ongoing mentoring and leadership support
• Bonus programs and pay incentives
• Bi-weekly pay with direct deposit through ADP
• Paid Sick Leave
• Awards and recognition programs
• Free uniforms and equipment
• Respectful and supportive management team

As a Dedicated Security Officer, you will provide a visible security presence while helping create a safe, welcoming environment for residents, guests, vendors, and property staff.

This position focuses on observation, reporting, customer service, and proactive foot patrols
. Officers are expected to maintain a professional presence, identify potential concerns before they become problems, and provide peace of mind through exceptional service.

Important: We do not use physical force against anyone. Our officers rely on communication, professionalism, de-escalation, and customer service skills to gain compliance whenever possible.

• Conduct interior and exterior foot patrols throughout the property
• Observe and report suspicious activity, safety concerns, and policy violations
• Monitor courtyards, parking areas, common areas, pools, offices, and other high-value areas
• Respond to resident concerns, disturbances, emergencies, and requests for assistance
• Monitor access points and report unauthorized entry attempts
• Complete detailed and accurate reports using company mobile technology
• Maintain a professional and visible presence throughout the property
• Communicate effectively with residents, guests, management, and emergency responders
• Protect client property through proactive observation and reporting
• Assist with emergency response procedures as necessary
• Immediately report incidents, hazards, maintenance concerns, and property damage
• Safeguard company equipment including radios, keys, access cards, and electronic devices
• Follow all site-specific post orders and client instructions

Successful officers consistently:

• Arrive on time and prepared for every shift
• Maintain professional appearance standards
• Demonstrate excellent judgment and situational awareness
• Communicate clearly and professionally
• De-escalate situations calmly and respectfully
• Produce accurate and timely reports
• Deliver exceptional customer service
  
  Follow instructions and site procedures consistently

Required

• Current California BSIS Guard Card
• At least 18 years of age
• High School Diploma or GED
• Reliable transportation
• Ability to pass background screening and drug testing
• Strong verbal and written communication skills
• Ability to work independently with minimal supervision
• Ability to stand and walk for extended periods
• Ability to lift and move up to 20 pounds
• Ability to complete required training modules within the first month of employment

Preferred

• Previous security experience
• Residential community, hospitality, customer service, or public-facing experience
• Experience writing incident reports and daily activity reports
• Strong de-escalation and conflict resolution skills

Signal Security promotes from within whenever possible. Our Officer Advancement Program provides a clear path toward leadership opportunities, promotions, and increased compensation.

You’ll have access to our 88 University online learning platform, providing ongoing professional development and leadership training.

Through our partnership with Bellevue University:

• Up…