Security Officer Customer Care Patrol Unit

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Customer Care Patrol Unit in San Jose, CA
, you will serve and safeguard clients in a range of industries such as Residential, and more. Join Allied Universal as an Unarmed Patrol Officer at a residential location, where you will monitor and patrol assigned areas, remain visible to help deter security-related incidents, and support residents and guests with outstanding customer service and communication. In a role shaped by teamwork and integrity, you will contribute to a caring, agile, reliable, and innovative environment while helping maintain a welcoming community experience.

Position Type:
Full Time

Pay Rate: $23.00 / Hour

Job Schedule:
Day Time Wed 05:30 PM - 02:00 AM
Thursday 05:30 PM - 02:00 AM
Friday 05:30 PM - 02:00 AM
Saturday 05:30 PM - 02:00 AM
Sunday 05:30 PM - 02:00 AM

• Provide customer service to residents, guests, and/or property staff by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Respond to incidents, resident concerns, and/or critical situations in a calm, problem-solving manner, documenting observations and communicating relevant information to property management and/or emergency services when needed.
• Conduct regular and random patrols throughout the residential community, including common areas, parking areas, building exteriors, and perimeter locations, helping to identify unusual activity and/or conditions that may need attention.
• Monitor access points and community amenities, helping to support property rules, visitor protocols, and after-hours access procedures in accordance with site expectations.
• Assist with reporting maintenance-related issues, lighting concerns, unsecured doors, and/or other property conditions observed during patrols that may impact residents or the location.

• Customer service experience is preferred.
• Alarm panel experience is preferred.
• Access control and/or badge experience is preferred.
• A guard card and/or license is preferred.
• CPR and/or First Aid certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  
  Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and
  
  Health Benefits:
  
  Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.