Security Officer Dispatcher

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Dispatcher in San Jose, CA
, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more:  Join Allied Universal as a Dispatch professional supporting a dynamic tech and telecommunications location.

In this role, you will monitor activity, coordinate communications, document incidents, and help respond to security-related needs with professionalism and care. This position offers the chance to deliver outstanding customer service while working with a team that values being agile, reliable, innovative, and always acting with integrity.

Position Type:
Part Time

Pay Rate: $27.15 / Hour

Job Schedule:

Day Time Tue
02:30 PM - 11:00 PMWed
10:30 PM - 07:00 AMThur
10:30 PM - 07:00 AM

What You'll Do:

• Provide customer service to clients by carrying out site-specific procedures, dispatch protocols, and/or appropriate emergency response activities.
• Respond to incidents, alarms, calls for service, and critical situations in a calm, problem-solving manner while coordinating communication with on-site personnel and/or local responders.
• Monitor communication systems, incoming reports, and security-related activity across the location to help support timely documentation and response efforts.
• Maintain detailed logs, incident records, and shift activity reports, sharing relevant updates with supervisors, client contacts, and/or field personnel.
• Coordinate regular and random patrol requests around the business and perimeter, understanding that working environments and conditions may vary by location.

Minimum Requirements:

• At least 1 year of security-related experience is required.
• A guard card and/or license is preferred.
• Customer service experience is preferred.
• Comfort using a computer or tablet is preferred.
• Access control and/or badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: