Mgr, Fraud Policy and Strategy

The Opportunity

Join Adobe as a Mgr, Fraud Risk Management and Strategy in our San Jose office! This is an outstanding chance to join a dedicated team where you will play a vital role in protecting our world‑class digital platforms. Your work will have a direct impact on our ability to deliver flawless and secure experiences to our customers.

• Lead fraud policy, strategy, and prevention initiatives as a member of Adobe'sGlobal Consumer Trust organization.
• Serve as the strategic lead for fraud policy and governance, developing scalable frameworks that protect Adobe, its customers, and its ecosystem from evolving fraud threats.
• Develop, maintain, and continuously improve fraud policies, operational standards, and governance models that enable consistent fraud prevention practices across the business.
• Partner with Product, Engineering, Go-to-Market, Customer Experience, Legal, Payments, and Fraud Operations to identify emerging fraud trends and drive strategic improvements.
• Translate fraud intelligence, customer insights, operational data, and emerging threat patterns into actionable policies, business recommendations, and long-term prevention strategies.
• Drive cross-functional initiatives that improve fraud prevention capabilities through process optimization, automation, tooling, and operational excellence.
• Establish program objectives, key performance indicators, and governance mechanisms to measure the effectiveness of fraud prevention initiatives.
• Influence product, tooling, and operational roadmaps by advocating for fraud prevention capabilities that improve customer trust while reducing business risk.
• Build executive-level reporting, arguments, and strategic recommendations that communicate fraud trends, program efficiency, and investment opportunities.
• Serve as a trusted advisor across Adobe on fraud prevention strategy, helping teams balance customer experience, operational efficiency, and risk mitigation.

• Proven experience developing fraud strategy, policy, governance, or risk management programs within a global technology, SaaS, financial services, or e-commerce organization.
• Deep understanding of fraud prevention principles, emerging fraud trends, and the operational challenges associated with protecting digital customer experiences.
• Strong analytical skills with the ability to transform complex data into actionable insights, strategic recommendations, and executive-level communications.
• Demonstrated ability to influence senior leaders and drive alignment across highly matrixed organizations without direct authority.
• Experience developing policies, governance frameworks, operating models, and scalable business processes.
• Strong program and project management skills with outstanding organizational rigor and attention to execution.
• Ability to balance fraud prevention objectives with customer trust, business growth, and operational efficiency.
• Outstanding communication, storytelling, and presentation skills, with experience presenting to executive audiences.
• Creative problem-solving skills with the ability to anticipate emerging risks and develop innovative, scalable solutions.
• Experience with fraud analytics, fraud prevention technologies, trust and safety operations, or enterprise risk management is highly desirable.

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry‑leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and Gen Studio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.

At Adobe, we believe in creating a…