PD - CRISIS Residential Specialist *On-Call

PD - CRISIS RESIDENTIAL SPECIALIST On-call

Job Category: Case Manager

Requisition Number: PDCRI
003936

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• Posted:
  October 9, 2024
• Part-Time
• Rate: $35.49 USD per hour

Var Programs Various Programs San Jose, CA 95127, USA

Var Programs Various Programs San Jose, CA 95127, USA

Pay rates for Union positions are set in the Collective Bargaining Agreement with SEIU Local 521. Each position has a total of six steps, Step 1 (entry level) through Step 6 (15 years of employment with the organization). Union staff are promoted from Step 1 to Step 2 upon their one-year anniversary. The current Step 1 rate for this position is $35.49 /hr, and the current Step 6 rate for this position is $39.19 /hr.

In addition to our competitive salaries, we pay a shift differential for certain shifts in our 24-hour programs as follows: (Only 1 differential - whichever is highest will apply at a time).

• 6.25% additional pay for overnight (NOC) shift from 11 pm to 7 am
• 4.75% additional pay for evening shift from 5:30 pm to 10:59 pm
• 4.75% additional pay for weekend shifts from 12:01 am on Saturday thru 11:59 pm on Sunday

• Provide integrated, recovery-oriented, rehabilitation and case management services to individuals in psychiatric crisis in a community based, residential setting.
• Implement individual service and treatment plans.
• Facilitate psychiatric (“psych”) consultations and group sessions by attending psych meetings and taking notes and by scheduling clients for psychiatric consultations.
• Provide medical follow-up assistance to clients in obtaining a primary care physician, coordinating care with medical doctors, and assisting with medical issues, schedules, and transportation.
• Facilitate client insurance benefits to expedite treatment and payment to the Agency.
• Determine client coverage status and, if needed, eligibility for benefits; assist with the benefits application process or liaise with the appropriate existing insurance carrier, including government agencies and private carriers, to obtain the proper paperwork for re‑determination; help clients keep track of and maintain eligibility for outpatient services.
• Provide benefits training to clients; help them choose prescription plans; provide benefits assistance to enable them to return to work.
• Field questions from other staff members on benefits.
• Develop and run groups aimed at strengthening individuals’ behavioral health, i.e., symptom management and relapse prevention.
• Provide service to clients and clients’ families in linkage with professional and community resources.
• Coordinate care with other programs and contact case managers if clients show changes in behavior; refer clients to non‑Momentum therapists, if appropriate.
• Inform clients’ probation agents, conservators, and case managers of their admission.
• Liaise/advocate for clients with outside agencies; help and educate clients with researching outside, independent living and making the most of community resources; liaise with representatives of those resources, such as property managers, on behalf of clients.
• Facilitate clients’ live and telephone interviews for housing placement.
• Work with clients’ families and educate them on behavioral health issues, facilitating the process toward successful transitions.
• Interface directly with clients and provide counseling, particularly during times of conflict and crisis intervention.
• Monitor clients’ independent living skills; assess their stability; approve their daily and weekend passes; help clients with learning problem‑solving, socialization, and coping skills.
• Identify, assess and respond to crisis situations. Set clear limits and ensure that both residents and facility are safe. Notify appropriate case manager.
• Assist in budgeting and financial planning; address health and safety issues, how to respond to common emergencies, and provide information about medication.
• Encourage clients’ creativity, self‑empowerment, and understanding of their diagnosis and/or illness.
• Provide client‑centered counseling focusing on the present. Listen, respond empathically, and engage in problem solving. Identify symptoms and assist residents in…