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Trauma-Informed Family Services Specialist

Job in San Jose, Santa Clara County, California, 95199, USA
Listing for: HealthRIGHT 360
Full Time position
Listed on 2026-07-10
Job specializations:
  • Social Work
    Family Advocacy & Support Services, Community Health, Mental Health, Human Services/ Social Work
Job Description & How to Apply Below

Health RIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.

Benefits and perks:

  • HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
  • Employees qualify for public loan forgiveness programs
  • Training and professional development opportunities
  • Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.
This is a union eligible position. JOB SUMMARY

Health RIGHT 360, a nonprofit organization and a family of programs, is committed to providing accessible and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic barriers to healthcare and promote health equity for all. We offer a wide range of services, including mental health care, residential and outpatient substance use treatment, and primary health services. Additionally, we provide transitional support for individuals re-entering the community after involvement in the criminal justice system.

By integrating physical and behavioral health, we empower individuals to overcome challenges by addressing social determinants of health, fostering resilience, and facilitating recovery.

The AARS program provides trauma-informed care designed to reduce the negative impacts of substance use. Participants collaborate closely with their counselors to create a personalized, strengths-based treatment plan tailored to meet their unique needs and goals. Services include individual and group therapy, case management, treatment planning, substance use counseling, crisis intervention, and referrals to social support services. In addition, the program offers prevention services such as outreach, health education, and peer support for the community.

The Family Specialist plays a vital role in supporting families facing complex challenges by providing strength-based, culturally responsive services that promote family stability, wellness, and resilience. This position works directly with youth, teachers, school staff, parents, caregivers and other collaterals in youth’s life, to assess needs, develop individualized service plans, and provide case management, such as connecting families to community resources and support.

Through advocacy, and collaboration with multidisciplinary teams, the Family Specialist empowers families to achieve their goals, navigate systems, prevention and engagement services, develop youth resilience skills, and enhance parenting skills in a safe and supportive environment. This role requires a compassionate, organized, and collaborative professional who is committed to family-centered, trauma-informed care. Collaborate with multidisciplinary team and school staff to coordinate services for youth.

Work Services are provided at the school, community, agency office, or any location that’s accessible to community served. Provide services to work at various school, community sites (Like Juvenile Hall), and youths of all ages and backgrounds.

Hours of operation are Mondays to Fridays from 7:00AM to 8:00pm. Some weekends and evenings on occasion for prevention or family services.

KEY RESPONSIBILITIES Administrative Responsibilities
  • Participate in case conferences, team meetings, and re-coordination efforts to ensure holistic, integrated support for the family unit.
Documentation Responsibilities
  • Maintain accurate and timely documentation of family contacts, goals, service plans, and progress in accordance with agency and funder guidelines.
Community and Outreach
  • Provide support and conduct regular check-ins to assess family well-being, reinforce goals, and build trust.
  • Serve as a liaison between families and systems (schools, social services, mental health providers), ensuring family voices are heard and respected.
  • Provide outreach and prevention services at school, clients’ homes, and other community sites such as Juvenile Hall.
Treatment / Direct Support Responsibilities
  • Work collaboratively with families to identify strengths, needs, and…
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