Case Manager II, Refugee Foster Care

Job Details

Program Overview:
Catholic Charities of Santa Clara County (CCSCC) helps people of all cultures and beliefs rise up out of poverty and overcome barriers to economic mobility and wellness. For over 15 years, the agency has resettled unaccompanied minors who have fled their homelands due to persecution, war, and violence. CCSCC offers long‑term, tailored, wrap‑around services, and is unlike any other program in the Bay Area.

The Refugee Foster Care (RFC) program provides culturally and linguistically responsive child welfare, foster care, and independent living services to unaccompanied youth in the U.S. who are refugees, Cuban/Haitian entrants, asylees, victims of human trafficking, U‑visa holders, and youth who have Special Immigrant Juvenile Status. Clients may have PTSD, substance abuse issues, mental health and medical needs and other special needs.

RFC supports youth with foster care placement, housing, education, health, medical, immigration, mental health, independent living services, and with family reunification efforts when possible. RFC uses strength‑based, trauma‑informed, and culturally relevant models to build and expand on a youth's natural resources.

The Case Manager supports the social work team to provide a broad range of case management services to unaccompanied refugee minors and non‑minor dependents in the Refugee Foster Care (RFC) program. This position functions with a high degree of independent accountability, in accord with professional and ethical standards, organizational policies, and specific contractual requirements. This position is part of a multi‑disciplinary team and requires a high degree of adaptability, flexibility, and collaborative work in planning for the needs of each individual client.

• Assist social workers in meeting and caring for the overall welfare of children and non‑minor dependents in the RFC program, including but not limited to educational, social, recreational, cultural, mental health, dental, medical, independent living skills, and legal needs.
• Support social workers in conducting monthly home visits, as needed.
• Support with a family‑centered model in working with children, families, and community partners.
• Assist in the creation of positive behavioral interventions, incentive plans, and other types of positive behavior modification techniques.
• Assist social workers to identify youth needs and available resources as part of the development of a client’s Needs & Services Plan (N&S Plan) and Transitional Independent Living Plan (TILP) as appropriate; support implementation of N&S Plan and TILP.
• Coordinate services with other professionals and agencies, e.g., teachers, pastors, physicians, employers, social workers, partner agencies.
• Develop resource connections in the community to meet client needs; coordinate and maintain strong community partnerships with these identified services.

• Provide support within an interdisciplinary team (social workers, resource parents, case managers, mental health clinicians, educators, doctors) to promote the best interest of a youth and coordinate services (e.g., school progress, health or mental health issues, social outings, and planning for independent living) to meet youth needs.
• Collaborate with the Independent Living Program (ILP) staff and youth’s assigned Social Worker to provide independent living skills training and one‑on‑one support to clients.
• Participate in Children & Family Team meetings and Team Decision Meetings for Placement.
• Facilitate and support with trainings and events on select weekends such as, but not limited to, ILP workshops, resource family pre‑certification classes, and Quarterly Resource Parent trainings.
• Assist with Family Night gatherings including planning, preparation and co‑facilitate youth groups as needed.
• Assist with transportation needs of youth.
• Assist with pre‑arrival processes including, but not limited to, participating in pre‑placement calls in preparation for a new client arrival.
• Assist with post‑arrival activities including, but not limited to, airport welcome, new arrival…