Case Manager-RRH M-F

Job Details

• Level: Entry
• Job Location:
  
  Pioneer
  - San Jose, CA 95118
• Position Type:
  Part Time
• Education Level: High School
• Salary Range: $32.20 - $32.20 per Hour
• Travel Percentage:
  Up to 25%
• Job Shift: Day
• Job Category:
  Nonprofit
  - Social Services

Case Manager – Rapid Re‑Housing (PT 20 hours)

3150 Almaden Expressway, San Jose 95118

Reports to:

Program Manager

Status:
Part Time, Non‑Exempt

Compensation: $32.20 per Hour

Established in 1980, Home First™ is a nonprofit organization passionately working to end homelessness. We serve the Bay Area community through low‑barrier programming and systems leadership – meeting each person where they are by offering support and resources that address immediate and long‑term housing needs. With nearly 45 years of experience, we view housing as a fundamental human right and understand that solving homelessness requires a collaborative effort.

• Kindness:
  We act with empathy toward others.
• Passion:
  We ignite change to fulfill our mission.
• Excellence:
  We deliver exceptional service to our communities.

The goal of the Rapid Re‑Housing program is to provide individuals transitioning from homelessness to permanent housing with access to resources and comprehensive support. These case management services are designed to empower participants to manage their daily lives more effectively, while promoting self‑sufficiency to maintain stable housing.

• Provide case management and other direct services to clients throughout Santa Clara County.
• Deliver community‑based case management services tailored to each client’s needs.
• Coordinate with other team members remotely and on‑site as needed to communicate interventions and link clients to additional services.
• Collaborate with community partners to ensure access to support services for clients.
• Participate in property management meetings as needed to address client issues and needs.
• Utilize supervision effectively, maintaining open communication, and providing updates on clients across sites.
• Properly report any suspected cases of abuse.
• Support clients in developing and implementing individualized case management action plans, helping them achieve their goals.
• Assist in facilitating life skills workshops when present at program sites.
• Meet with program participants at a frequency determined by their needs, coordinating visits across sites.
• Provide appropriate referrals to other community services.
• Assist clients with transportation to critical appointments using the company vehicle, as assigned.

• Maintain thorough, accurate records of case management activities for every program participant in HMIS, as required by grant contracts and internal compliance.
• Document all case management activities and progress notes in HMIS within three business days.
• Maintain all other case file paperwork and documentation.
• Complete and submit incident reports and behavior contracts as needed.
• Conduct ongoing re‑assessment of client needs and document updates in HMIS.

• Attend all meetings and trainings relevant to the position, including site‑specific and agency‑wide sessions.
• Assist with other duties as assigned, including coverage across multiple program sites.
• Know and implement agency and program policies and procedures.
• Maintain professional relationships and conduct at all times.

Part‑time roles are not benefited. All part‑time employees are entitled to accrue Paid Sick Leave (PSL) at a minimum rate of 1 hour for every 30 hours worked.

At Home First, diversity, equity, and inclusion guide our services, workplace, and decisions. Recognizing housing as a social justice issue, we prioritize equitable practices, honor lived experiences and uphold dignity for all. By fostering belonging, accountability, and continuous improvement, we embed DEI values in our processes, recruitment, and leadership, striving for excellence at every level.

Home First is proud to be an Equal Opportunity and Affidavit Action employer and considers qualified applicants for employment without regard to race, color, creed,…