Housing Specialist-CSJ RRH

Job Details

Level: Entry |

Job Location:

Pioneer - San Jose, CA 95118 | Position Type:
Full Time | Education Level: High School | Salary Range: $32.20 - $32.20 Hourly | Travel Percentage:
Road Warrior | Job Shift: Day | Job Category:
Other

Housing Specialist - CSJ RRH

Location:

San Jose, California

Reports to:

Program Manager

Status:
Regular, Full Time, Non-Exempt

Compensation: $32.20 Hourly

Established in 1980, Home First™ is a nonprofit organization passionately working to end homelessness. We serve the Bay Area community through low-barrier programming and systems leadership – meeting each person where they are by offering support and resources that address immediate and long-term housing needs. With nearly 45 years of experience, we view housing as a fundamental human right and understand that solving homelessness requires a collaborative effort.

• Kindness:
  We act with empathy toward others.
• Passion:
  We ignite change to fulfill our mission.
• Excellence:
  We deliver exceptional service to our communities.

The Housing Specialist-Individuals meets with our program participants and assists them in locating, securing, and maintaining permanent housing in the community. They play a key role in representing agency and program participant interests to landlords and developing strong working relationships with property managers and owners. To this end, the Housing Specialist-Individuals participates in our collective effort to end and prevent homelessness.

This role reports to the Program Manager.

• Maintain a caseload of 20-30 participants in an active housing search.
• Provide comprehensive Housing Specialist-Individuals services; this may include:
  • Landlord outreach and support
  • Housing search
  • Application assistance
  • Advocacy
  • Housing mediation
  • Financial assistance administration
  • Crisis de‑escalation
  • Risk assessment and mandated reporting
  • Connection to community resources, i.e., prevention
  • Other direct service provision
• Meet with participants at a frequency and location determined by their needs.
• Engage in the consistent application of evidence‑based practices.
• Support internal case management and program support specialist activities as needed; this may include:
  • Street‑based or community outreach efforts
  • Conducting joint participant meetings
  • Workshop coordination
• Participate in case conferencing and collaborative care coordination.
• Maintain compliance with contract, agency, and licensing requirements.
• Achieve identified program and position deliverables.
• Adhere to task completion deadlines.
• Maintain thorough and accurate documentation of participants in accordance with agency and contractual standards.
• Attend all job‑related meetings, including program staff meetings and agency‑wide meetings.
• Participate in opportunities for learning and skill maintenance/development.
• Utilize supervision appropriately, maintain open lines of communication, and provide updates on activity.
• Assist with other duties as assigned.

The Housing Specialist-Individuals is passionate about serving others and sees themself in a helping profession long‑term. They have a knack for winning people over through their strong persuasive abilities and balance their natural creativity with nuts and bolts of problem‑solving. They manage their time well and demonstrate strong organizational abilities. With the support of program leadership, the Housing Specialist-Individuals participates in our culture of learning and increases their knowledge of evidence‑based practices over the course of their employment.

Together, we model the values and principles of Home First within the agency and the broader community.

Home First provides comprehensive benefits, including 100% employer‑paid medical, dental, and vision coverage and additional wellness options like chiropractic care, mental health support, pet insurance, and an Employee Assistance Program. We offer a 401(k)‑retirement plan with generous matching, life and disability insurance, flexible spending accounts, commuter benefits, and workers’ compensation. Employees enjoy 12 holidays, sick leave, and PTO starting at 15…