Interim Manager-Scattered Sites (6 Months) (87316

Interim Manager-Scattered Sites (6 Months) (87316)

BRC
- San Jose, CA 95125

Salary Range

Level

Management

Position Type

Full Time

Job Shift

Any

4 Year Degree

Travel Percentage

Up to 25%

Category

Nonprofit
- Social Services

Position:
Interim Manager, Scattered Site (Temporary)

Reports to:
Director, Interim Housing

Location: BRC, Scattered Site, San Jose, CA

Employment Type:
Temporary, Full Time, Exempt

Compensation: $103,744.7/Annually

ABOUT HOMEFIRST

Established in 1980, Home First™ is a nonprofit organization passionately working to end homelessness. We serve the Bay Area community through low-barrier programming and systems leadership – meeting each person where they are by offering support and resources that address immediate and long-term housing needs. With nearly 45 years of experience, we view housing as a fundamental human right and understand that solving homelessness requires a collaborative effort.

OUR VALUES

• Kindness
  :
  We act with empathy toward others.
• Passion
  :
  We ignite change to fulfill our mission.

POSITION OVERVIEW

This Interim Manager of Scattered Sites is a temporary 6-month position in which it will oversee Home First’s case management and support services in interim housing programs within the Emergency Housing Division. This Division encompasses all programs serving individuals and families who are homeless and seeking immediate temporary housing or shelter options. Under the guidance of the agency’s Director of Interim Housing Services and Vice President (VP) of Emergency Housing Division, this Manager oversees case management and support services programs in temporary housing and/or shelter settings, such as a shelter-based transitional housing programs, Veterans transitional grant per diem programs, shelter case management services, and others.

The goal of case management and support services programs is to provide client centered services that promote exits to permanent housing through various strategies; including support in accessing time-limited subsidies, benefit application, increasing income, family reunification, housing problem solving and linkage to health and community resources, etc

PRIMARY RESPONSIBILITIES

With the guidance and direction of the Director of Interim Housing, the Interim Manager of Scattered Sites will support the program through the following activities:

• Participates in program design and development
• Participates in creating policies and procedures manuals
• Recruits, hires, trains, and supervises program staff
• Ensures enrollment in all agency training courses as required
• Provides regular one-to-one supervision with team members as well as conducting team meetings
• Provides tracking and reporting for multiple programs
• Run program reports to analyze program data and ensure program compliance
• Generate reports to communicate program performance and progress
• Works to build external partnerships to ensure the highest level of service possible
• Coordinate’s activity and bed capacity with external partners as necessary
• Ensures program staff adhere to program goals, objectives, and practices
• Initiates and participates in outreach activities as necessary
• Leads/facilitates large group meetings and discussions for both program participants and community stake holders
• Secures all necessary supplies for multiple programs
• Ensures enrollments, assessments, intakes, and other program participant documentation is taken care of and properly kept in compliance with Home First standards
• Complete all appropriate data collection, HMIS data entry, paperwork, and tracking of activities
• Routinely conduct file audits and facilitate file audit reviews for accuracy
• Make timely and accurate decisions in emergency or crisis situations with particular awareness of need for safety of all program participants, staff, or volunteers involved
• Know and follow agency and program policies and procedures
• Responsible for the implementation and monitoring of services contracts and deliverables identified within multiple contracts
• Assist in the development of Case Managers professional growth;
• Attends community meetings as needed and represents Home First in a professional manner;
• Other duties as assigned

This role is…