Housing Specialist-CSJ RRH (85872

Housing Specialist-CSJ RRH

Pioneer - San Jose, CA 95118

The Housing Specialist-Individuals meets with our program participants and assists them in locating, securing, and maintaining permanent housing in the community. They play a key role in representing agency and program participant interests to landlords and developing strong working relationships with property managers and owners. To this end, the Housing Specialist-Individuals participates in our collective effort to end and prevent homelessness.

This role reports to the Program Manager.

• Maintain a caseload of 20-30 participants in an active housing search.
• Provide comprehensive Housing Specialist-Individuals. This may include:
• Landlord outreach and support
• Housing search
• Application assistance
• Advocacy
• Housing mediation
• Financial assistance administration
• Crisis de-escalation
• Risk assessment and mandated reporting
• Connection to community resources, i.e., prevention
• Other direct service provision
• Meet with participants at a frequency and location determined by their needs.
• Engage in the consistent application of evidence-based practices.
• Support internal case management and program support specialist activities as needed. This may include:
• Street-based or community outreach efforts
• Conducting joint participant meetings
• Workshop coordination
• Participate in case conferencing and collaborative care coordination.
• Maintain compliance with contract, agency, and licensing requirements.
• Achieve identified program and position deliverables.
• Adhere to task completion deadlines.
• Maintain thorough and accurate documentation of participants in accordance with agency and contractual standards.
• Attend all job-related meetings, including program staff meetings and agency-wide meetings.
• Participate in opportunities for learning and skill maintenance/development.
• Utilize supervision appropriately, maintain open lines of communication, and provide updates on activity.
• Assist with other duties as assigned.

QUALIFICATIONS (YOU HAVE)

• One year of paid or volunteer experience in social work or related human services
• It May be substituted by two years of customer service experience and lived experience with homelessness
• Proficient in Microsoft Office suite
• Valid CA driver's license and insurance and reliable transportation
• Knowledge of Housing First and Harm Reduction models of service
• Bachelor's degree in social work or related human services preferred but not required