Case Manager-Tamien (87109

Job Details

Job Location:

Tamien - San Jose, CA 95110
Position Type:
Full Time
Education Level: High School
Salary Range: $32.20 - $32.20 Hourly

Travel Percentage :
Up to 25%

Job Shift: Day
Job Category:
Nonprofit - Social Services

Case Manager (Site Based)

Tamien, 1197 Lick Avenue, San Jose, CA 95110

Program Manager

Full Time, Non-Exempt

$32.20 per hour

The Tamien Case Manager provides comprehensive support services to individuals and families participating in the Rapid Rehousing Program. Responsibilities include intensive, individualized case management and linkage to community resources to prevent homelessness, maintain housing, and increase self‑sufficiency. The role supports the collective effort to end and prevent homelessness.

Passionate about serving others, pro‑active and responsive to participants’ needs, strong organizational skills, collaborative team member, willing to learn evidence‑based practices, and committed to Home First’s values and principles.

Reports to the Program Manager.

• Maintain a caseload of 20+ participants.
• Provide comprehensive case management services, including:
  • Initial eligibility verification and enrollment.
  • Ongoing needs and status assessments.
  • Budgeting.
  • Information and referral.
  • Crisis de‑escalation.
  • Safety planning, risk assessment, and mandated reporting.
  • Employment and benefits assistance.
  • Advocacy.
  • Other direct service provision.
• Meet with participants at a frequency and location determined by their needs.
• Participate in property management meetings to collaborate on resolving issues and supporting participants’ housing maintenance.
• Engage in the consistent application of evidence‑based practices.
• Participate in case conferencing and collaborative care coordination.
• Maintain compliance with contract, agency, and licensing requirements.
• Achieve identified program and position deliverables.
• Adhere to task completion deadlines.
• Maintain thorough and accurate documentation of participant services in accordance with agency and contractual standards.
• Attend all job‑related meetings, including program staff meetings and agency‑wide meetings.
• Participate in opportunities for learning and skill maintenance/development.
• Utilize supervision appropriately, maintaining open lines of communication and activity.
• Assist with other duties as assigned.

Home First offers comprehensive benefits, including 100% employer‑paid medical, dental, and vision coverage; additional wellness options such as chiropractic care, mental health support, pet insurance, and an Employee Assistance Program; a 401(k) retirement plan with generous matching; life and disability insurance; flexible spending accounts; commuter benefits; workers’ compensation; 12 holidays; sick leave; PTO starting at 15 days annually (increasing with tenure);

and 8 hours of civic engagement leave annually to volunteer.

Knowledge and Experience, General

• 1 year paid or volunteer experience in social work or related human services required.
• Bachelor of Arts in Social Work (BASW) or related human services degree preferred, not required.
• Proficient in Microsoft Office suite.
• Valid CA driver’s license and insurance, and reliable transportation. Must be able to be enrolled in the Agency Fleet Program.

Home First is proud to be an Equal Opportunity and affirmative action employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other status protected by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state, and local law. Home First participates in the E‑Verify program, as required by law.

Home First is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or accommodation due to a disability, please let your recruiter know.