Housing Specialist-Individuals RRH (87918

Housing Specialist-Individuals RRH

Pioneer
- San Jose, CA 95118

Salary Range $32.20 - $32.20 Hourly Level Entry Position Type Full Time

Travel Percentage Up to 25% Category Nonprofit
- Social Services

Position:
Housing Specialist-Individuals RRH

Location:

San Jose, California

Reports to:

Program Manager

Status:
Regular, Full Time, Non-Exempt

Compensation: $32.20 Hourly

ABOUT HOMEFIRST

Established in 1980, Home First™ is a nonprofit organization passionately working to end homelessness. We serve the Bay Area community through low-barrier programming and systems leadership – meeting each person where they are by offering support and resources that address immediate and long-term housing needs. With nearly 45 years of experience, we view housing as a fundamental human right and understand that solving homelessness requires a collaborative effort.

OUR VALUES

• Kindness:
  We act with empathy toward others.
• Passion:
  We ignite change to fulfill our mission.
• Excellence:
  We deliver exceptional service to our communities.

POSITION OVERVIEW

The Housing Specialist-Individuals meets with our program participants and assists them in locating, securing, and maintaining permanent housing in the community. They play a key role in representing agency and program participant interests to landlords and developing strong working relationships with property managers and owners. To this end, the Housing Specialist-Individuals participates in our collective effort to end and prevent homelessness.

REPORTING RELATIONSHIPS:

This role reports to the Program Manager.

PRIMARY RESPONSIBILITIES

• Maintain a caseload of 20-30 participants in an active housing search.
• Provide comprehensive Housing Specialist-Individuals. This may include:
• Landlord outreach and support
• Housing search
• Application assistance
• Advocacy
• Housing mediation
• Financial assistance administration
• Crisis de-escalation
• Risk assessment and mandated reporting
• Connection to community resources, i.e., prevention
• Other direct service provision
• Meet with participants at a frequency and location determined by their needs.
• Engage in the consistent application of evidence-based practices.
• Support internal case management and program support specialist activities as needed.
• Street-based or community outreach efforts
• Conducting joint participant meetings
• Workshop coordination
• Participate in case conferencing and collaborative care coordination.
• Maintain compliance with contract, agency, and licensing requirements.
• Achieve identified program and position deliverables.
• Adhere to task completion deadlines.
• Maintain thorough and accurate documentation of participants in accordance with agency and contractual standards.

• Attend all job-related meetings, including program staff meetings and agency-wide meetings.
• Participate in opportunities for learning and skill maintenance/development.

• Utilize supervision appropriately, maintain open lines of communication, and provide updates on activity.
• Assist with other duties as assigned.

QUALITIES

Housing Specialist-Individuals is passionate about serving others and sees themself in a helping profession long-term. They have a knack for winning people over through their strong persuasive abilities and balance their natural creativity with nuts and bolts of problem-solving. They manage their time well and demonstrate strong organizational abilities.

With the support of program leadership, the Housing Specialist-Individuals participates in our culture of learning and increases their knowledge of evidence-based practices over the course of their employment. Together, we model the values and principles of Home First within the agency and the broader community.

Home First is a diverse company in a diverse field, and the Housing Specialist-Individuals seeks to work with people from a variety of social and economic backgrounds. They are a highly collaborative member of our participant team and enjoy a team-oriented work environment.

BENEFITS

Home First provides comprehensive benefits, including 100% employer-paid medical, dental, and vision coverage and additional wellness options like chiropractic care, mental health support, pet insurance, and an Employee Assistance Program. We offer a…