Community Coordinator - Housing Department, Homelessness Response Division

Community Coordinator

The Housing Department is currently seeking to fill one (1) full-time Community Coordinator vacancy in the Homelessness Response Division.

The salary range for this classification is: $92,426.88 - $.

This salary range includes an approximate five percent (5%) ongoing non-pensionable compensation. The actual salary shall be determined by the final candidates' qualifications and experience.

This is a limit-dated position that is anticipated to be funded through June 30, 2027, subject to further extension as appropriate. However, should this position be discontinued through the budget process, the City may seek to place you in other internal job opportunities based on your previous work experience.

The Community Outreach Coordinator is a crucial member of the City's Housing Department, working within the Homelessness Response Team. This role will be assigned a wide range of responsibilities but will focus on the City's broad response to homelessness. This involves coordinating and implementing outreach efforts aimed at addressing the immediate needs of unhoused individuals and families. The position will play a key role in street-based services offering direct client support, crisis response interventions, case management and community engagement regarding homelessness and homeless encampments.

Key Responsibilities:

• Conduct outreach on a proactive basis, responding to community concerns by providing outreach to homeless encampments and addressing the needs and concerns of the community.
• Engage with both housed residents and those experiencing homelessness, fostering relationships, understanding their needs, and linking them to appropriate services.
• Provide case management support. Facilitate access to individualized services, assessments, and shelter and/or housing options, ensuring that responses are timely and effective in addressing the crises of those in need.
• Work closely with other city departments, non-profit organizations, and community partners to coordinate a comprehensive response to homelessness.
• Document all outreach activities and interactions in HMIS, other databases as assigned by the City, maintain records, and prepare reports as needed.
• Assist clients with accessing public benefits and assistance as appropriate.
• Conduct VI-SPDATS assessments to determine client vulnerability, self-sufficiency, and appropriate housing or service program referral and placement.
• Coordinate transportation for clients to shelters or other appropriate destination
• Respond to crisis related calls/concerns within the same day of the request.
• Performing contact and liaison work in explaining and interpreting City programs.
• Processing reports and data tracking through ERCS and HMIS.
• Coordinating with governmental agencies, local businesses, and City Departments;
• Providing information to residents, housed and experiencing homelessness on accessing City services or other service providers;
• Rendering first aid in case of injury
• May be required to provide bilingual translation, both orally and in writing.
• Make timely and accurate decisions in emergencies or crises with particular awareness of the need for the safety of all clients, staff, or volunteers involved.

Schedule:

This is a full-time position, typically scheduled Monday-Friday, 7:30 AM – 4:00 PM. However, flexibility is required as the role may involve early morning, evening, or weekend work depending on the nature of community concerns and outreach activities.

Minimum Qualifications:

Education: Completion of two (2) years of course work at an accredited college or university, including courses in social science.

Experience: Three (3) years of experience in work concerned with the improvement of inter-group relations, delinquency or homeless prevention, public health, youth or social development, or, involvement in blight reduction or community safety programs.

Acceptable Substitution: Additional related experience may be substituted for the education requirement on a year-for-year basis.

Required Licensing: Possession of a valid driver's license authorizing operation of a motor vehicle in the State of California.

Other

Qualifications:

The ideal candidate…