Resident Services Coordinator Solaire Apartments (87509

Overview

Salary Range

$30.96 - $30.96 Hourly

Level

Experienced

Position Type

Full Time

Job Shift

Day

High School

Travel Percentage

None

Category

SUPERVISOR
:
Program Manager

JOB TYPE
:
Full Time, Non-Exempt

COMPENSATION
: $30.96 Hourly

ABOUT HOMEFIRST

Established in 1980, Home First™ is a nonprofit organization passionately working to end homelessness. We serve the Bay Area community through low-barrier programming and systems leadership – meeting each person where they are by offering support and resources that address immediate and long-term housing needs. With nearly 45 years of experience, we view housing as a fundamental human right and understand that solving homelessness requires a collaborative effort.

OUR VALUES

• Kindness :
  We act with empathy toward others.
• Passion :
  We ignite change to fulfill our mission.

POSITION OVERVIEW

The Resident Services Coordinator is responsible for providing drop-in services, planning skill-building programming and social opportunities, and connecting residents to resources that support their stable housing. To this end, the Resident Services Coordinator participates in our collective effort to end and prevent homelessness.

QUALITIES
:

The Solaire Apartments Resident Services Coordinator is passionate about serving others and sees themself in a helping profession long term. They are proactive and provide resources and skill-building opportunities that reflect the needs of our participants.

They manage their time well and demonstrate strong organizational abilities. With the support of program leadership, the Resident Services Coordinator participates in our culture of learning and increases their knowledge of evidence-based practices over the course of their employment. Together, we model the values and principles of Home First within the agency and broader community.

Home First is a diverse company in a diverse field, and the Resident Services Coordinator seeks to work with people from a variety of social and economic backgrounds. They are a highly collaborative member of our participant services team and enjoy a team-oriented work environment.

PRIMARY RESPONSIBILITIES

• Communicate and collaborate with residents to understand and respond to resource needs.
• Liaise with property management staff to build community programming that supports residents’ housing stability.
• Assist residents through drop-in services. This may include:
  • Providing connections to community resources for food, transportation, education, and other benefits
  • Tenant education
  • Information and referral
  • Crisis de-escalation
  • Safety planning, risk assessment and mandated reporting
  • Other direct services
• Plan on-site adult education, health and wellness, or skill-building classes and recreational activities for residents.
• Develop links with the local community by networking with service organizations, faith-based institutions, corporations, foundations, locally based community agencies, businesses, and schools.
• Prepare and distribute announcements and activity schedules to residents.
• Util