Community Support Facilitator II

Are you a person who enjoys helping others? Are you currently seeking fulfillment in your professional life?

Hope Services is Silicon Valley’s leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations. Selection of staff is made on a competitive basis, and we are committed to promoting diversity, equity, inclusion & belonging at all levels..

2025 Winner of Mercury News Best in Silicon Valley

ASPIRE to Excellence CARF Accredited

2024 Great Nonprofits Top-Rated Nonprofit

Four-star Charity Navigator

2024 Candid Gold Seal of Transparency

Pay Rate: $23.06/hr

The Community Support Facilitator II acts as a Floater to deliver service at various program locations. Provides support and leadership for consumers to participate in activities and receive services in community settings. Activities and services are defined by the consumer and his or her Person Centered Plan and Individualized Personal Plan.

• 1.Provide group and/or individual support in the community as identified in the consumer’s Individualized Personal Plan.
• 2.Leads curriculum development and implementation. Assists with job developing, scheduling and staff training.
• 3.Facilitate and develop activities to build relationships, skills, and experience in the community. Travel with and/or transport client throughout the local community.
• 4.Develop and expand consumer participation in typical and generic community activities chosen by the consumer.
• 5.Act as advocate on behalf of consumers served. Develops and implements behavioral support plans for individuals with challenging behaviors and to assure consumer safety.
• 6.Complete required forms and accountability documentation, incident reports, case recordings, IPPs and other required documentation.
• 7.Maintain a professional relationship with consumers, family members and appropriate others. Represent HOPE in the community in a professional manner.
• 8.Acts as back-up to the program coordinator.
• 9.Leads consumer programming with Center’s activities, services, and team of staff.
• 10.Acts as a mandated abuse reporter.
• 11.Perform other duties as assigned, to assure efficiency of program services.

• 1.Conduct morning meetings to facilitate communication and coordination among staff members. You will be responsible for leading these meetings and addressing any scheduling conflicts that arise, ensuring that daily activities run efficiently.
• 2.Assisting with the monthly Individualized Services Plan (ISP) staffing log and calculating statistics for vertex reports. Your attention to detail will be essential in accurately compiling and analyzing data to inform program services.
• 3.Mentoring participants and resolving conflicts that may arise between them. Your role will involve providing guidance, developing behavioral plans and other supports to foster positive relationships and a harmonious environment with our program.
• 4.Provide assistance with stroll duties as needed. This may involve helping with morning and afternoon stroll.
• 5.Serve as a point of contact for new participants and staff members during the orientation process, providing ongoing support and guidance as needed. You will be responsive to their needs and questions, fostering a positive and inclusive environment.

• BA or equivalent plus two years of related experience working with people with disabilities in a rehabilitation environment, or
• Approved combination of experience and education, and
• Possession of a valid California Driver’s License, a clear driving record and auto insurance.

Assigned Program Coordinator, Manager.

none

• 1.A belief that all people are valued members of the community.
• 2.An understanding of the principles of normalization and commitment to community integration.
• 3.Ability to work independently and cooperatively as a member of the team.
• 4.Excellent communication and documentation skills
• 5.Knowledge and understanding of alternative communication systems and assistive technology.
• 6.CPR and First Aid…