Temp Shift Supervisor-Navigation HUB; Weekends

Job Details Level: Experienced

Job Location:

Navigation HUB - San Jose, CA 95112
Position Type:
Part Time
Education Level: High School
Salary Range: $39.62 - $39.62
Hourly

Travel Percentage :
None

Job Shift: Any
Job Category:
Nonprofit - Social Services

PROGRAM/

LOCATION:

Navigation HUB, San Jose

SHIFT:
Day, Weekends Only

SUPERVISOR:
Navigation HUB, Program Manager

STATUS:
Part Time/Temporary/Non-exempt (9/2026 thru 12/31/2026)

COMPENSATION: $39.62/Hourly

Established in 1980, Home First™ is a nonprofit organization passionately working to end homelessness. We serve the Bay Area community through low-barrier programming and systems leadership – meeting each person where they are by offering support and resources that address immediate and long-term housing needs. With nearly 45 years of experience, we view housing as a fundamental human right and understand that solving homelessness requires a collaborative effort.

• Kindness:
  We act with empathy toward others.
• Passion:
  We ignite change to fulfill our mission.
• Excellence:
  We deliver exceptional service to our communities.

The Navigation Hub is a low-barrier, non-congregate, tent-based shelter site that will function as a triage location for single adults and couples over the age of 18. The Hub will be an initial service location when households are or will be relocated from encampments near City of San José waterways and neighborhoods before referral to other locations in the shelter system.

The Hub will have low-barrier entrance and operate from a Housing First perspective, using trauma-informed Harm Reduction Principles that prioritize reduced harm from substance use over sobriety enforcement.

The Navigation HUB consists of 48 regular and 8 ADA-accessible tents in a fenced setting where participants can access basic needs services including food, water, and showers, and case management services. The Navigation HUB will offer a variety of supportive services, community engagement and direct contributions to help each participant achieve stable housing. Sites will be fully staffed and operate seven days per week, 24 hours per day with on-site security services.

The Shift Supervisor is responsible for the overall day-to-day operations and supervision of Resident Advocates. They ensure program compliance and service delivery standards are met while fostering a safe and welcoming environment.

This role reports to the Program Manager.

• Works collaboratively with Program Manager to ensure service delivery standards are met
• Responsible for the care, safety, and supervision of program participants, guests, and staff
• Implement and enforce Navigation HUB guidelines and Navigation HUB site rules by program participants
• Assist with administrative duties to support the Program Manager, including screening applications, preparing reports, creating schedules, and securing staff coverage as needed
• Assist with interviewing, recruiting, and training staff
• Ensure the minimum staffing requirements per shift are met
• Participate in staff progressive discipline, including the development of Corrective Action Plans
• Ensure incident reports are accurate and completed promptly
• Welcome guests to the facility, including program participants, volunteers, staff, and community members
• Ensure Resident Advocates document all services provided into HMIS within three business days
• Provide supervision, job coaching, and support to staff
• Meet with each staff individually regularly
• Ensure rooms are booked and cleaned for workshop providers
• Make timely and appropriate decisions in emergencies, including awareness of the need for the safety of all…