Temp Case Manager-SSVF

Job Details

• Level: Experienced
• Job Location:
  
  Pioneer
  - San Jose, CA 95118
• Position Type:
  Full Time
• Education Level: High School
• Salary Range: $33.17 - $33.17 Hourly
• Travel Percentage:
  Up to 25%
• Job Shift: Day
• Job Category:
  Nonprofit
  - Social Services

• Program/
  
  Location:
  
  Santa Clara County
• Shift: Day, Mon-Fri
• Supervisor:
  Program Manager
• STATUS:
  Temporary, Full-time/ Non-Exempt (4-5 months)
• Compensation: $33.17 Hourly

Established in 1980, Home First™ is a nonprofit organization passionately working to end homelessness. We serve the Bay Area community through low-barrier programming and systems leadership – meeting each person where they are by offering support and resources that address immediate and long-term housing needs. With nearly 45 years of experience, we view housing as a fundamental human right and understand that solving homelessness requires a collaborative effort.

• Kindness:
  We act with empathy toward others.
• Passion:
  We ignite change to fulfill our mission.
• Excellence:
  We deliver exceptional service to our communities.

The Case Manager is responsible for supporting program participants in developing housing stability plans and addressing barriers to housing. To this end, the Case Manager participates in our collective effort to end and prevent homelessness.

The Case Manager – Housing Stabilization is passionate about serving others and sees themself in a helping profession long term. They are pro- active and responsive to the needs of our participants, meeting them “where they’re at” and bridging the gap between the individual and our services. They manage their time well and demonstrate strong organizational abilities. With the support of program leadership, the Case Manager participates in our culture of learning and increases their knowledge of evidence-based practices over the course of their employment.

Together, we model the values and principles of Home First within the agency and the broader community. Home First is a diverse company in a diverse field, and the Case Manager seeks to work with people from a variety of social and economic backgrounds. They are a highly collaborative member of our participant services team and enjoy a team-oriented work environment.

This role reports to the Program Manager.

• Direct Services (70%)
  • Provide case management and other direct services to clients throughout Santa Clara County.
  • Deliver community-based case management services tailored to each client’s needs.
  • Coordinate with other team members remotely and on-site as needed to communicate interventions and link clients to additional services.
  • Collaborate with community partners to ensure access to support services for clients.
  • Participate in property management meetings as needed to address client issues and needs.
  • Utilize supervision effectively, maintaining open communication, and providing updates on clients across sites.
  • Properly report any suspected cases of abuse.
  • Support clients in developing and implementing individualized case management action plans, helping them achieve their goals.
  • Assist in facilitating life skills workshops when present at program sites.
  • Meet with program participants at a frequency determined by their needs, coordinating visits across sites.
  • Provide appropriate referrals to other community services.
  • Assist clients with transportation to critical appointments using the company vehicle, as assigned.
• Documentation (20%)
  • Maintain thorough, accurate records of case management activities for every program participant in HMIS, as required by grant contracts and internal compliance.
  • Document all case management activities and…