Part-Time Residential Services Coordinator

Job Details

Job Location:

San Jose RV Safe Parking - San Jose, CA 95119

Position Type:
Part Time Salary Range: $21.00 - $23.00 Hourly Shift: Part-Time

Pay Rate: $21-$23/ hourly

Schedule:

Saturday and Sunday; 4pm-12:30am

Life Moves is the largest and most effective provider of housing and services for neighbors experiencing homelessness in Silicon Valley since 1987. Our Mission is to end homelessness by providing interim housing, supportive services, and building collaborative partnerships. With 40 programs, Life Moves gives our neighbors experiencing homelessness a temporary place to call home while providing intensive, customized case management through site-based programs and community outreach.

Life Moves | Santa Teresa Safe Parking (STSP) Program offers a safe and stable place in San Jose for individuals and couples living in RVs to park overnight. This program provides security, access to basic needs like restrooms and trash disposal, and a welcoming environment for people who are working toward stable housing. We meet participants where they are, offering voluntary services like housing navigation, case management, and connections to health care, benefits, and employment resources.

With a trauma-informed, low-barrier approach, the Supportive Parking Program creates space for rest, dignity, and hope.

The Santa Teresa Safe Parking Residential Service Coordinator plays an important role in keeping the program site safe, welcoming, and running smoothly. Reporting to the Operations & Services Manager, this position is often the first to respond to client needs, helping with both everyday requests and urgent situations. Additionally, the position supports volunteers, donors, and community visitors, making sure everyone feels respected and informed.

Key responsibilities include keeping the site secure by monitoring access, completing regular safety checks (rounds), and supporting daily tasks like welcoming new clients, preparing rooms, and organizing supplies.

This role requires strong attention to the safety and emotional well-being of clients, especially during times of stress or crisis. Staff use a calm and compassionate approach to help resolve problems and support stability. By creating a supportive environment, this position helps clients feel safe and builds trust to work toward their goals, including finding permanent housing.

• Provide calm, supportive crisis response and connect clients to appropriate resources as needed
• Support daily operations by responding to needs and questions from clients, volunteers, donors, and visitors with radical hospitality, professionalism, and compassion.
• Monitor site safety through regular rounds and camera observation to ensure a clean, safe, and welcoming environment. Report maintenance or pest issues promptly and support pest control efforts by maintaining cleanliness and preparing spaces for treatment as needed.
• Manage facility meals, supplies, and donations, ensuring proper inventory, and maintaining organized storage.
• Support team collaboration by creating reports, updating shift logs and participating in meetings.
• Maintain a high level of ethical conduct regarding confidentiality, boundaries, and professionalism while fostering a supportive environment for all.
• Conduct welcomes, move-ins, transitions, and move-outs, ensuring accurate documentation, positive experiences for clients, and completing tasks such as cleaning rooms, bagging belongings, and preparing spaces as needed.

• Fully participate in all required trainings. This includes completing trainings by assigned deadlines, actively engaging during sessions, and applying what you learn to your daily work.
• Atten…