Health and Wellness Case Manager

Job Description Summary

The Health and Wellness Case Manager will provide nonclinical case management and primarily work within Student Affairs, addressing and responding to students of concern and providing health care resource management, wellness navigation, and holistic student support. The Health and Wellness Case Manager is responsible for serving as a key responder to students of concern through helping them identify, access, and coordinate care among appropriate on-campus and community resources.

The Health and Wellness Case Manager as the university’s primary wellness navigator and care coordinator, assisting students in accessing healthcare, mental health, telehealth, urgent care, specialist, and community-based resources. The Health and Wellness Case Manager will work collaboratively with students, families, faculty, staff, and community partners to provide support, facilitate resource connections, and promote student wellness.

The position will also be responsible for developing prevention programming, supporting students through health-related university processes, and assisting with collecting, analyzing, and reporting data for assessment needs and processes.

Duties and Tasks:

• Responsible for serving as a keyfacilitatorto students needingnon-clinical case management and referrals.

• Point person for students who are hospitalized byfacilitatingresources and support such as transportation and access to prescriptions

• Work effectively and compassionately with the families of students of concernwithin FERPAguidelines

• Create and sustain programs and services thatassiststudentsof concernfeel supported and connected to helping resources

• Be an active, positive, contributing member of the department, the Division of Student Affairs and Saint Leo University

Outreach

• Activelydemonstratesensitivity to the concernsanddevelopmentalneeds of all Saint Leo students.

• Assist residents with personal, social, and academic concerns through propersupportand referrals.

• Provide directiontostudents with differenthealth and wellness related challenges

• Will provide crisis response and de-escalation to students in distressin accordance with university policyand procedures

• Develop and implement wellness education, prevention initiatives, and outreach programming that promote physical, emotional, social, spiritual, and academic wellbeing consistent with Saint Leo University’s Benedictine values.

• Coordinate and promote health and wellness resources through educational campaigns, workshops, outreach efforts, and collaborative campus initiatives.

Administrative

• Monitors progress of students of concern and keepscomprehensive notes and recordsutilizingthe Advocate CARE system.

• Coordination ofmessagingofhealthservicesincluding written communication, social media, and marketing materials.

• Serve as a competent and professional liaison to all offices and divisions of the University

• Keep supervisorsinformed andup to dateon all information and pertinent projects

REQUIRED KNOWLEDGE,SKILLSAND ABILITIES:

• Demonstrate commitment to and experience instudentsupport and programming

• Ability towork within a diverse college environment

• Ability to communicate, problem solve, and manage multiple priorities

• Skilled atestablishingrapport with students, staff, and internal and external partners

• Ability to create trust andmaintainconfidentiality

EDUCATIONAL REQUIREMENTS /

QUALIFICATIONS:

• Bachelor’s degreerequiredin Social Work, Public Health, Health Education, Psychology, Human Services, Student Affairs, Nursing, ora related field.

• One to threeyearsof progressive experience inhigher education,student support services,case management,healthcare navigation, wellness promotion, social servicesor related field

• Proficiency with Microsoft Office and general…