Resource Specialist​/Systems Navigator

Position Summary

Part‑time, non‑exempt | 20‑30 hours per week, weekdays
$25‑30/hour depending on experience | onsite downtown San Jose
Potential to structure as internship if needed

• Meet with Café members to address housing navigation, shelter access, and housing applications
• Support members in accessing public benefits and community resources
• Help members obtain identification documents, transportation resources, and practical daily living supports
• Provide re-entry navigation support for individuals transitioning from incarceration or court involvement
• Conduct resource referrals and warm handoffs to behavioral health, healthcare, housing, and social service providers
• Maintain accurate case notes, referrals, and program documentation
• Collaborate closely with internal staff and external partner organizations
• Participate in outreach, resource fairs, and partner coordination activities as needed
• Help foster a welcoming and supportive community environment

• Must be bilingual, Spanish and English - Vietnamese also nice
• Commitment to upholding and embodying the Café’s mission, values, and culture of radical hospitality & loving accountability is essential
• Experience in case management, peer support, housing navigation, social services, or related human services field preferred
• Knowledge of Santa Clara County housing, benefits, behavioral health, and community resource systems preferred
• Lived experience with recovery, homelessness, re-entry, or systems navigation valued and encouraged
• Strong organizational and follow-through skills
• Ability to work effectively with vulnerable and diverse populations
• Trauma-informed and culturally responsive approach required

Recovery Cafe San Jose is an equal opportunity employer. We strongly encourage applications from people with lived experience of recovery.

Recovery Cafe San Jose is a healing community of support and services for people recovering from addiction, homelessness, mental health challenges, and other kinds of life trauma. Our unique model of loving accountability empowers stabilization, personal growth, and a new engagement with life.