Temp Case Manager- Site ; OWL

Job Details:
Level: Entry,

Job Location:

Overnight Warming Location - OWL 1 - San Jose, CA 95110, Position Type:
Full Time, Education Level: High School, Salary Range: $33.17 - $33.17 Hourly, Travel Percentage:
Up to 25%, Job Shift: Swing, Job Category:
Nonprofit - Social Services

Position:
Temporary Case Manager

Location:

OWL Site 1, San Jose, Ca (Washington Community Center, San Jose)

Reports to:

Program Manager

Shift: Swing Shift (2pm-11pm)

Employment Type:

Temporary, Full Time, Non-Exempt

Compensation:$33.17/Hourly

This is a temporary benefited role for the term of the program from current month thru April
2027. These dates are subject to a slight change in the dates due to program needs.

Established in 1980, Home First™ is a nonprofit organization passionately working to end homelessness. We serve the Bay Area community through low-barrier programming and systems leadership – meeting each person where they are by offering support and resources that address immediate and long-term housing needs. With nearly 45 years of experience, we view housing as a fundamental human right and understand that solving homelessness requires a collaborative effort.

• Kindness:
  We act with empathy toward others.
• Passion:
  We ignite change to fulfill our mission.
• Excellence:
  We deliver exceptional service to our communities.

The Overnight Warming Locations offer a safe environment for individuals in San Jose during the winter season. The Case Manager is committed to ending homelessness via the principles of Housing First and Harm Reduction. They demonstrate this commitment through their proactive and creative approach to program interventions and services. They recognize the time sensitivity required to support those in crisis to maintain or secure housing stability and exercise empathy toward those we serve.

They apply this same passion in their care and attention for the details, contract compliance, and pursuit of performance benchmarks.

The position reports to the Program Manager.

• Provide case management services. This may include:
• Initial enrollment
• Ongoing needs and status assessments
• Budgeting
• Information and referral
• Crisis de-escalation
• Safety planning, risk assessment, and mandated reporting
• Employment and benefits assistance
• Advocacy
• Other direct service provision
• Collaborate with community partners regarding support services for the participants
• Maintain open lines of communication, and provide regular updates to supervisor
• Engage in the consistent application of evidence-based practices
• Maintain professional relations and conduct
• Meet regularly with program participants at a frequency determined by the participant's needs

• Document, via progress notes in HMIS, all case management activity within 3 business days and maintain all other case file paperwork and documentation
• Participate in ongoing analysis of, and program alignment with, industry best practices
• Proactively and consistently improve the quality and effectiveness of program services
• Conduct and document ongoing re-assessments of the participant's needs and status, to include VI-SPDAT

• Attend all meetings and training relevant to this position
• Assist with office-related tasks as needed
• Assist with other duties assigned

Home First provides comprehensive benefits, including 100% employer-paid medical, dental, and vision coverage and additional wellness options like chiropractic care, mental health support, pet insurance, and an Employee Assistance Program. We offer a 401(k)-retirement plan with generous matching, life and disability insurance, flexible spending accounts, commuter benefits, and workers’ compensation. Employees…