Senior Customer Facing Software Engineer

Our Company

Changing the world through digital experiences is what Adobe's all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

You will be joining the newly formed Forward Deployment Engineering (FDE) team within Adobe's Digital Experience organization. As part of a key innovation initiative, our mandate is to bridge the gap between product engineering and real‑world implementation. We are a team of world‑class engineers dedicated to solving the most complex challenges for the world's largest companies, ensuring they extract maximum value from the Adobe ecosystem.

This is an opportunity to be a technical ambassador for Adobe. You will split your time between deep technical work and on‑site collaboration with the engineering teams of global industry leaders. If you are passionate about customer empathy and technical excellence, this role offers the best of both worlds: the excitement of a startup‑style environment with the resources and scale of Adobe.

Come help us build the future of digital experiences, one customer success story at a time.

• Design, implement, and co‑own features based on customer requirements
  , prioritizing performance, scalability, and reliability.
• Develop production‑ready code for highly available systems, SaaS applications, and RESTful APIs.
• Ensure high standards of quality, including robust testing and observability
  .
• Collaborate effectively with technical leads, product management, and other engineers to deliver solutions meeting business and customer objectives.
• Contribute to root cause analysis during service outages.
• Stay ahead of the curve on relevant technologies within the Adobe ecosystem and the broader industry.
• Drive tasks with strong ownership, clarity, and precision.
• Participate in technical discussions regarding customer needs and implementation approaches.
• Mentor other engineers on customer‑facing delivery, solution design, and best practices for integrated solutions in production.

• 5+ years of software engineering experience with strong skills in Java or Scala and frameworks like Spring Boot.
• An inventive mind that is looking for the best solutions to the most interesting problems.
• Expertise in designing and implementing RESTful web services.
• Solid understanding and hands‑on experience with relational and No
  
  SQL databases.
• Experience building and maintaining large‑scale distributed systems and data processing pipelines (e.g., experience with Kafka, Spark, Hadoop is valuable).
• Strong problem‑solving skills and the ability to model solutions for complex technical challenges.
• Excellent verbal and written communication skills, with the ability to articulate technical concepts clearly.
• Experience working effectively in cross‑functional teams.
• Situational awareness and experience handling technical discussions, including navigating differing viewpoints or requirements professionally.
• A strong sense of ownership, innovation, and commitment to delivering high‑quality results.
• Comfortable with 10‑25% travel to build relationships with customers.

• Experience with cloud platforms (AWS, Azure), Microservice Architecture, Databricks, Snowflake, Airflow.
• Knowledge of JavaScript/Type Script (React/Next.js).
• Experience with Containers and CI/CD systems like Argo CD and Git Ops.
• Knowledge of applied GenAI and ML with proficiency in Python.
• AI development understanding.

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $139,000 – $257,550 annually. Pay within this range varies by work location and may also depend on job‑related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

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