Senior Manager, Software Development Engineering

Role

We are looking for an experienced hands‑on Senior Engineering Manager to join our team. This is a hybrid role based in the Bangalore office, reporting to the Director, Software Engineering. As part of the Central Authority department, you will lead the control plane engineering team for the "Zscaler Internet Access" (ZIA) product. You will help guide a fast‑growing team managing a massively scalable product that has redefined how security services are delivered in the cloud.

• Lead the end‑to‑end development, testing, deployment, and monitoring of the control plane engineering team for the Zscaler flagship SSE offering, Zscaler Internet Access. Work closely with cross‑functional teams to manage changing priorities, ensure timelines, support escalations, and enhance collaboration between local and remote teams.
• Lead by example through hands‑on involvement, mentoring engineers to grow their skills, and overseeing critical tasks like code reviews, bug triaging, and build processes.
• Maintain a customer‑first mindset by participating in escalations, demos, and beta trials to deliver a product centered around an exceptional customer experience.
• Hire, retain, and grow the team to be the best in the industry.

• You thrive in ambiguity. You’re comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high‑level strategy and hands‑on execution.
• You are a problem‑solver. You love running towards the challenges because you are laser‑focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high‑trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

• Overall experience of 12 to 15 years with 5+ years of managing a team of engineers in the security, cloud, or networking domains.
• Experience managing large‑scale, highly available distributed systems using C, Go, or Python.
• Strong technical knowledge of networking protocols and services including DNS, HTTP, TCP/IP, and SSL/TLS.
• Proven track record of working collaboratively with cross‑functional teams such as QA, Product Management, and Support.
• BS degree in Engineering or Computer Science.

• Direct experience with distributed systems and SaaS development.
• Deep knowledge of FreeBSD or Linux‑based networking solutions.
• Experience with Zero Trust Security Service Edge (SSE) architectures.

• Various health plans.
• Time off plans for vacation and sick time.
• Parental leave options.
• Retirement options.
• Education reimbursement.
• In‑office perks, and more!

Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.

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Pay Transparency. Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy‑related support.