Senior Product Manager, Consumer

Position: Senior Product Manager, Consumer Payments
Teamwork makes the stream work.

Roku is changing how the world watches TV

Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.

From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.

About the Team

The Subscriptions Product team at Roku is focused on growing Roku's subscriptions business by creating extraordinary experiences that allow our viewers to purchase and engage with subscription services. We collaborate closely with Engineering, UX, Legal, Business teams, and partners to deliver high-quality features and capabilities our users love.

About the Role

We're seeking a Senior Product Manager of Consumer Payments to own the consumer-facing payment experience across Roku touchpoints, including activation, signup, checkout, billing, and subscription management. This role is essential to enabling frictionless commerce and driving conversion at the point of transaction. You'll be responsible for the consumer-facing aspects of the method of payment (MOP), payment provider integrations, billing information, and ensuring compliance with consumer-facing payment regulations.

For California Only - The estimated annual salary for this position is between $204,000 - $255,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What You'll Be Doing

* Own and enhance the consumer-facing payment experiences across all Roku touchpoints-including device activation, account creation, checkout flows, and subscription management-with a focus on maximizing conversion at the point of transaction

* Drive method of payment (MOP) product strategy and enhancements in partnership with the Payments team, giving users choice and flexibility in how they purchase on Roku.

* Define and deliver consumer-facing requirements for payment partner launches and enhancements, working closely with Engineering and Business Development teams

* New market entry experiences from a payments perspective, ensuring compliance with local payment regulations, supporting preferred local payment methods, and enabling market-specific billing requirements

* Collaborate cross-functionally to operationalize payment compliance in consumer flows, communications, and customer touchpoints across email, in-app, and web experiences

* Run A/B tests to optimize payment experiences to maximize purchase conversion and retention.

* Work with Customer Care to design clear store credit and refund experiences.

* Contribute to and understand payment analytics frameworks and dashboards to monitor transaction success rates, payment method performance, authorization rates, and decline reasons as critical information to improve overall transaction success.

We're Excited If You Have

* 8+ years of Product Management experience, preferably in consumer subscriptions, streaming, fintech, or e-commerce

* Ability to engage deeply and technically with Engineering teams

* Strong collaboration skills and ability to work cross-functionally with multiple stakeholders

* Track record of shipping products end-to-end and driving measurable business impact

* Experience with experimentation at scale and data-driven decision making

* Experience shipping multi-country products (payments, compliance, or localization experience a plus)

* Bachelor's degree in Computer Science, Engineering, or related technical field preferred

* MBA…