Tech Lead Backend Software Engineer, Global E-commerce Core Shopping - Aftersales

Responsibilities

Be responsible for e-Commerce solutions and services for Tik Tok Shop in the US.

Be responsible for building an intuitive and reliable shopping aftersale experience, including browsing order details, cancel, return, and refund, etc.

Building scalable, maintainable, and extendable design and code, and clear documentation for a fast-growing product team.

• Bachelor's or above degree in Computer Science or related fields from accredited and reputable institutions.
• 7+ years of experience developing highly scalable backend services and systems using at least one of Java/Golang/Python/Scala/C++ programming languages.
• Experience in software programming capabilities, exhibits good code design and coding style.
• Experience in understanding data structure, algorithm design, analysis, and highly scalable systems design.
• Experience in product and business understanding, able to align product engineering directions to support current and future products and business.

• E-commerce industry experience is preferred.
• Understanding of observability, reliability, and performance optimization for large-scale systems.
• Passion for programming, strong learning ability, intellectual curiosity, and a proactive mindset toward staying current with industry technologies.

Compensation
:
The base salary range for this position in the selected city is $244,800 - $450,000 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits
:
Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

Legal Considerations for Los Angeles County Applicants

• Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
• Criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
  • Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
  • Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems;
  • Exercising sound judgment.