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Software Engineer, AI Engineer (Applied​/Software), Machine Learning​/ ML Engineer

Job in San Jose, Santa Clara County, California, 95199, USA
Listing for: Maven
Full Time position
Listed on 2026-08-26
Job specializations:
  • Software Development
    AI Engineer (Applied/Software), Machine Learning/ ML Engineer, AI Reliability/ Performance Engineer
Salary/Wage Range or Industry Benchmark: 180000 - 240000 USD Yearly USD 180000.00 240000.00 YEAR
Job Description & How to Apply Below
Position: Staff Software Engineer

The role focuses on improving the quality, reliability, and performance of Zoom's AI-powered virtual agent. Key duties include diagnosing AI agent failures, optimizing prompt architectures, and building evaluation pipelines to measure agent quality.

Requirements

Candidates need 10+ years of software engineering experience, including 3-5 years specifically with production-grade LLM or conversational AI systems. An advanced degree in Computer Science or Engineering is required or equivalent practical experience.

Key Skills

System Architecture, LLM-based Systems, Conversational AI, Prompt Engineering, Evaluation Pipelines, DSPy, APO, GEPA, Machine Learning, Model Training, Context Management, Prompt Chain Optimization

Benefits
  • Physical Health Benefits
  • Mental Health Benefits
  • Emotional Health Benefits
  • Financial Health Benefits
  • Work-life Balance Support
  • Community Contribution Opportunities
  • Bonus
  • Equity
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