Technical Leader – Solution Testing & Quality

The application window is expected to close on: 10/02/2026

Meet the Team
Cisco’s Customer Experience (CX) organization is a fast-growing, innovative team dedicated to delivering an outstanding digital experience for customers and partners. The CX Platform team supports this mission by building scalable, AI-driven performance testing solutions for modern cloud-native technologies. Our high-impact quality engineering team operates across the US and India, fostering a fast-paced, collaborative, and data-driven culture grounded in ownership and accountability.

Joining us means contributing to seamless, high-performing SaaS and on-premises applications that accelerate customer success and drive Cisco’s agility in a dynamic market.

Your Impact
Design, script, and execute comprehensive load, stress, endurance, and benchmarking tests across UI, API, and backend layers to ensure system reliability. Develop and maintain detailed test plans and automation documentation to enable reproducibility. Leverage AI tools to accelerate test case generation and optimize performance scripts. Diagnose complex performance bottlenecks across Linux servers, networking hardware, and AWS infrastructure. Integrate automated test suites into Dev Ops pipelines to establish continuous performance guardrails and provide actionable insights to development teams.

Your success will be measured by improved system performance, early detection of regressions, and enhanced customer experience.

Minimum Qualifications

• Bachelor’s degree with 8+ years, or master's degree with 6+ years of experience in Software Engineering, Quality Engineering, Solution Testing, or Test Automation.

• Programming experience in Python or Java with experience in UI/API automation using Selenium, Playwright, PyTest, or REST Assured.

• Experience in networking technologies including BGP, OSPF, TCP/IP or L2/L3.

• Experience in enterprise networking, cloud platforms, Linux/Unix, Kubernetes, CI/CD, and distributed systems.

• Experience in troubleshooting, root-cause analysis, technical leadership, and cross-functional collaboration.

Preferred Qualifications

• Experience architecting E2E solution testing strategies, automation frameworks, test environments, and quality gates.

• Experience with AI/GenAI, LLM-assisted testing, agentic workflows, and intelligent test automation.

• CCNA/CCNP preferred.

• Experience with Cisco products, Cisco IQ, enterprise platforms, device onboarding, telemetry, data pipelines, and integrated cloud/networking solutions.

• Experience with Splunk, Wireshark, test labs, defect governance, release readiness, and technical risk management.

• Experience in test strategy, methodologies, and end-to-end solution validation.

• Experience in mentoring engineers and drive adoption of modern testing and quality engineering practices.

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

The starting salary range posted for this position is $ to $ and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For…