Fleet Operations Support Specialist

Summary

In Places, we don’t sit back and let things happen, we make things happen, and we do this in service to all Apple employees and customers. Our team is a diverse and nimble group that manages Apple’s retail stores, workplaces, and workplace services. We develop and manage Apple’s global real estate portfolio, lead all related capital construction projects, provide outstanding facilities and site services, develop and lead sustainability initiatives to reduce the environmental impact of all Apple facilities, including commute and renewable energy programs, and do everything we can to ensure the health and safety of all Apple personnel, facilities, and customers in our facilities around the world.

The Global Fleet Management team plays a critical role in supporting Apple teams across more than 40 countries and 123 business units. Our mission is to control costs, boost efficiency, and enhance productivity while maintaining top-level compliance, safety, and privacy standards. We manage the complete lifecycle of approximately 2,000 fleet assets, authorize and support over 3,700 active drivers, and oversee more than $20M in allocated spend globally.

From vehicle procurement and maintenance programs to Policies and sustainability initiatives, our team ensures operational continuity by providing safe, compliant, and cost‑effective fleet and equipment solutions.

As a Fleet Operations Support Specialist, you will serve as the operational backbone for our fleet maintenance and compliance programs, ensuring vehicles and material handling equipment remain safe, compliant, and operationally ready. You will manage preventative maintenance schedules, coordinate with vendors and site contacts, process maintenance transactions and approvals, and maintain accurate records across multiple fleet management systems. You will work closely with Fleet Managers, site personnel, vendors, and cross‑functional partners to deliver seamless operational support and solve complex problems in a fast‑paced, dynamic environment.

• Manage preventative maintenance (PM) schedules for material handling equipment and vehicles, including vendor coordination, site contact management, asset inventory tracking, and OSHA/EH&S compliance monitoring
• Process and track maintenance transactions, repair approvals, invoices, and compliance documentation across multiple vendor relationships and fleet management systems
• Coordinate towing, transport, and roadside assistance for vehicle repairs, accidents, relocations, and transfers
• Support DOT compliance activities including decal management, maintenance tracking, and driver qualification file administration
• Maintain accurate fleet records and databases, including telematics data, vehicle inspections, warranty tracking, maintenance history, and asset assignments
• Manage vendor relationships and hold vendors accountable for performance, invoicing accuracy, and service delivery across at least five maintenance and equipment vendors
• Prepare recurring reports, analyze data for trends and issues, and provide problem‑solving support for maintenance‑related challenges
• Oversee car wash program, recall management, and fleet equipment inventory including vehicle keys and supplies

• High school diploma or equivalent
• Minimum 2 years of experience in fleet management, vehicle maintenance scheduling, vendor coordination, Department of Transportation compliance, or similar operational support role
• Valid driver’s license with at least 3 years of driving history
• Strong proficiency with Excel or Numbers for data management, reporting, and schedule tracking
• Excellent attention to detail with ability to review invoices, identify discrepancies, and reconcile complex billing in high‑volume environments
• Ability to perform physical activities including pushing/pulling equipment, bending/stooping/squatting/kneeling, reaching above shoulders, and lifting up to 35 pounds

• Some college coursework or degree
• 3-5 years of relevant experience in fleet operations, maintenance coordination, or vendor management support desired
• Experience with Fleet Management Companies…