Business Development & Outreach Patient Care Coordinator

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Dermacare offers a unique opportunity to join a distinguished team of professionals dedicated to excellence in aesthetic medicine. We are an exciting and well‑established medical aesthetics practice in North San Diego County. With locations in Rancho Bernardo, Carlsbad, San Juan Capistrano, Encinitas, and Mission Valley. Dermacare offers a range of professional skincare and minimally invasive cosmetic treatments, including Botox®, dermal fillers, laser skin rejuvenation, body shaping, and more.

In 2021, Dermacare joined a larger network of brands under the Aesthetic Partners portfolio and is continuing its growth trajectory with successful and like‑minded practices. Aesthetic Partners has a strong culture of sharing best practices, providing ongoing training, and leveraging the resources of the portfolio to help each brand grow. As a company, Aesthetic Partners strives to hire talented and professional individuals across our brands and invest in their continued professional development.

San Juan Capistrano, CA

The Patient Care Coordinator (PCC) serves as Dermacare’s Location Sales Manager—the in‑clinic leader responsible for driving patient conversion, retention, and revenue performance. This role blends patient education with sales leadership: the Coordinator consults with patients to develop personalized treatment plans while coaching and inspiring the front office team to meet and exceed defined sales goals. The PCC will also take on a significant Business Development function
, spending non‑clinic days actively generating top‑of‑funnel growth. This includes community outreach, grassroots brand building, networking, partnership cultivation, event participation, and independent execution of a business development plan. The ideal candidate is energized by meeting new people, creating community visibility, and driving measurable lead generation without requiring step‑by‑step direction. The PCC will also support anchoring the patient experience, owning consultations, and driving conversion and retention through exceptional communication, education, and service.

Strong communication skills, natural relationship‑building ability, self‑motivation and genuine excitement about aesthetics are essential.

• Demonstrated leadership and coaching ability, supporting team members through consultative sales coaching and modeling professionalism, confidence, and integrity in every interaction.
• Strong patient‑centered approach and proven sales expertise with the ability to drive patient conversions through education, relationship building, and trust‑based communication.
• Entrepreneurial and self‑directed, capable of independently executing community outreach and business development activities with confidence.
• Strong communication and collaboration skills, fostering effective relationships with leadership, providers, and cross‑functional departments to achieve shared goals.
• Analytical and goal‑oriented mindset with the ability to monitor KPIs, interpret data, make informed recommendations and implement data‑driven improvement strategies.
• Highly organized and adaptable, capable of managing multiple priorities independently with minimal supervision in a fast‑paced environment.
• Dedicated to confidentiality, compliance, and ethical standards, ensuring adherence to HIPAA and all applicable California regulations.
• Proficient in patient management and CRM systems, and comfortable leveraging technology for scheduling, reporting, and follow‑up workflows.

• Business Development & Community Outreach:
• Develop and execute a proactive business development plan to drive local awareness and top‑of‑funnel patient generation.
• Conduct grassroots outreach expanding community presence including visiting local businesses, attending community and networking events, building relationships with partners and service providers, and identifying strategic partnership opportunities to expand brand awareness.
• Establish and nurture referral relationships with…