Human Resource System Analyst

Human Resource Services Operations Analyst I

Status:Full-time, Non-exempt

Ensign Services, Inc. ("ESI") is a subsidiary of The Ensign Group, Inc. whose affiliated entities are considered national leaders in the fast‑growing post‑acute care industry. ESI provides service and support to over 378 facilities in the long‑term care continuum that employ over 55,000 employees.

ESI is known as the Service Center and provides the facilities and leaders it serves with back‑office support in areas such as accounting, construction, compliance, human resources, information technology, learning and development, legal and risk management and recruiting. This structure allows the onsite leaders and caregivers to focus on day‑to‑day care and operational issues in their individual operations. What sets ESI apart from other companies is the quality of our most valuable resource - our people.

We take our core values of Celebration, Accountability, Passion for Learning, Love One Another, Intelligent Risk Taking, Customer Second, and Ownership ("CAPLICO") seriously. We want an individual in this role who will demonstrate these values through actions and words.

The Human Resource Services Operations Analyst supports the design, deployment, and administration of operational processes used to deliver HR programs and projects. Collaborates with stakeholders to provide consultation, process design, and project management of HR program implementations and initiatives like compensation, benefits, performance management, or training. Implements scalable methodologies and tools to optimize HR operations and streamline core processes like onboarding, hiring, terminations, retirements, timekeeping, and others that make up the employment life cycle.

Additionally, performs employee data management and analysis processes for over 55,000 employee records to ensure that data is secure and maintained consistently with company policies and privacy regulations.

• Collaborates with HR staff and organizational leadership to determine the short- and long-term information department and system objectives; develops a plan to modify or replace HRIS applications, modules, and systems to meet those objectives.
• Assesses current system and utilization; identifies and recommends improvements such as training, customization, and enhancements to maximize value and efficiency of the HRIS.
• Prepares and delivers required reporting and filings. May be responsible for the coordination of HR process outsourcing vendors and contracts.
• Identifies, recommends, and programs custom functions and documentation such as automated queries, filters, macros, and reports.
• Collaborates with other analysts and HRIS staff to plan, modify, and customize the HRIS and to test new applications and features.
• Prepares training materials, guides, and documentation.
• Provides user training and hands‑on support.
• Ensures system compliance with data security and privacy requirements.
• Maintains knowledge of trends and developments in HRIS providers, vendors, and technology.
• Performs other duties as assigned.
• Travel may be required.

• 2 + years’ experience as an HR Assistant or similar junior HR role is a plus.
• Excellent interpersonal and technical support skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem‑solving skills.
• Familiarity with human resources policies and procedures to ensure the HRIS meets organizational needs and goals.
• Ability to keep information confidential.
• Proficient with Microsoft Office Suite or related software.
• Thorough understanding of functional analysis and system design.
• Thorough understanding of all areas of information systems with a highly technical understanding of at least one commercial HRIS product.
• Familiarity with a HRIS such as Workday preferred but not required.
• Organizational skills. BSA – Workday Rising.

• Bachelor of Science in Human Resources Management or similar field a plus.
• At least three years of experience with HR business systems highly preferred.

• Location:
  
  This role is fully onsite at our San Juan Capistrano Service Center.
• Status:
  
  Full-time, Non-exempt
• Pre‑employment criminal background screening required.

We are committed to providing a competitive benefits and compensation package which includes medical/dental/vision coverage, company-provided life insurance, 401(k) with company match, and sick/vacation plans. Additionally, enjoy access to our fully equipped onsite gym (San Juan Capistrano office location). We also believe in supporting our employee’s professional growth and development through our Learning Management System as well as training sessions and seminars.

Take a look at these benefits (and more!) at

Ensign Services, Inc. is an Equal Opportunity Employer.