Customer Service Rep; N Raul Longoria Rd

Customer Service Rep(08415)
-3306 N Raul Longoria Rd

• Full-time
• Job Category Org:
  Store Customer Service Rep

We are searching for qualified customer service reps with personality and people skills.

Many of our team members began their careers as delivery drivers and today are successful Domino’s franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

Exposure to varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36°F in cooler to 90°F and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500°F or higher.

Sharp edges and moving mechanical parts.

Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces.

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

• Standing:
  Most tasks are performed from a standing position.
• Walking:
  For short distances for short durations on surfaces including ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48.
• Lifting:
  Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5' . Cases are usually lifted from floor and stacked onto shelves up to 72 high.
• Carrying:
  Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
• Pushing:
  To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24‑30 and requires a force of up to 7.5 pounds to push. Trays may also be pulled.
• Climbing:
  Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
• Forward bending at the waist: at the pizza assembly station, when stocking ingredients. Duration of this position is approximately 30‑45 seconds at one time, repeated continuously during the day.
• Crouching/Squatting: performed occasionally to stock shelves and to clean low areas.
• Reaching: performed continuously; up, down and forward. Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform tasks such as scooping cornmeal from a plastic barrel, washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
• Hand Tasks:
  Eye‑hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
  
  Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
• Machines, Tools, Equipment, Work Aids:
  Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

3306 N Raul Longoria Rd