General Manager

Additional Information:
This hotel is owned and operated by an independent franchisee, Vivant Hospitality. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Step into the realm of Alma San Juan, where we transcend boundaries and embrace the liberating art of free-spirited hospitality.

Alma San Juan is a 56-room lifestyle hotel located in the heart of Old San Juan, designed to celebrate the soul, culture, and energy of Puerto Rico. More than a place to stay, Alma serves as a social hub - anchored by three distinctive Food & Beverage outlets that engage both locals and travelers through thoughtful programming, design, and culinary expression.

The hotel is currently transitioning into Marriott's Autograph Collection, marking a pivotal next chapter for the brand. This transition requires an experienced, hands-on General Manager with deep Marriott knowledge, strong Food & Beverage acumen, and the ability to lead a high-touch, independent-minded hotel while operating within a global brand framework.

1.Position Summary

The General Manager functions as the primary strategic and operational leader of Alma San Juan - Autograph Collection (Marriott International), with full responsibility for the hotel's performance across guest experience, Food & Beverage, financial results, brand compliance, talent development, and owner relations.

This role requires a hands-on, experienced Marriott leader who can successfully guide the hotel through its transition into the Autograph Collection while elevating the property's identity, profitability, and cultural relevance. The GM is expected to be highly visible, actively involved in operations, and particularly engaged in Food & Beverage leadership, which is a defining component of the hotel's success.

The GM will balance Marriott brand standards with Alma's independent spirit - ensuring compliance without diluting the hotel's personality, community connection, or experiential ethos.

Duties, Responsibility & Accountability

Business Strategy & Execution

* Develop and execute annual and long-range business plans maximizing profitability, guest satisfaction, and market share.

* Translate Marriott's global strategies into property-level initiatives aligned with Alma's brand positioning.

* Monitor competitive landscape, market trends, and demand drivers to identify growth opportunities.

* Hold the Executive Committee accountable for disciplined execution and measurable results.

Food & Beverage Leadership (Critical Requirement)

* Provide hands-on leadership for all F&B operations, including restaurants, bars, and experiential programming.

* Elevate F&B performance through menu strategy, cost controls, beverage programming, service standards, and brand storytelling.

* Partner with culinary and beverage leaders to drive innovation while maintaining operational discipline.

* Ensure financial performance through margin management, labor optimization, inventory controls, and revenue growth.

* Position F&B outlets as destination experiences for guests and the local community.

* Collaborate with Sales & Marketing to maximize group, event, and local demand.

Sales, Marketing & Revenue Generation

* Work with Sales, Marketing, and Revenue Management to drive top-line growth across rooms and F&B.

* Ensure effective use of Marriott's demand engines, loyalty platforms, and distribution channels.

* Engage in proactive sales, relationship-building, and community partnerships.

* Oversee pricing, forecasting, and channel strategies to optimize ADR, occupancy, RevPAR, and total revenue.

Talent Development & Culture

* Build, lead, and inspire a high-performing Executive Committee and leadership team.

* Create a culture of accountability, collaboration, and hospitality excellence.

* Coach leaders through feedback, development planning, and performance management.

* Champion training, succession planning, and internal growth opportunities.

* Maintain strong employee engagement, retention, and alignment with brand values.

Financial & Operational Oversight

* Maintain full P&L responsibility; operate within budget while achieving profitability targets.

* Analyze financial

Aptitude Standards

Education & Experience

* Marriott International experience is mandatory, preferably with Autograph Collection or lifestyle brands.

* Proven General Manager experience in a lifestyle, boutique, or full-service hotel.

* Extensive Food & Beverage leadership experience, ideally overseeing multiple outlets.

* Demonstrated success leading complex operations, driving profitability, and managing owner relationships.

* Bachelor's degree in business administration, Hotel & Restaurant Management, or…