Sales Coordinator

Position Summary

The Sales Coordinator provides administrative and commercial support to the Director of Sales & Events, coordinating group, corporate, leisure, and event business from the initial inquiry through the handoff to hotel operations. This role is essential to driving revenue, maintaining strong client relationships, and ensuring an exceptional customer experience throughout the sales process.

• Respond to group, corporate, and leisure sales inquiries.
• Prepare proposals, contracts, amendments, and client correspondence.
• Coordinate group room blocks, rooming lists, and turnover documentation.
• Track contracts, deposits, and group deadlines.
• Support site inspections, client visits, and FAM trips.
• Maintain CRM databases, sales reports, and account records.
• Assist with RFP submissions and prospecting activities.
• Coordinate with Operations, Front Office, Revenue, and Food & Beverage to ensure successful group and event execution.
• Deliver exceptional service while building long‑term client relationships.

• Associate's or Bachelor's degree in Hospitality, Business Administration, or a related field.
• Minimum of 2 years of hotel sales experience.
• Bilingual (English & Spanish).
• Strong organizational, communication, and administrative skills.
• Proficiency in Microsoft Office.
• Marriott experience is a plus.
• Experience with Opera PMS, Cvent, Proposal Path, CI/SFAWeb, Salesforce, or other CRM platforms is preferred.

• Relationship‑building skills
• Strong customer service orientation
• Excellent communication
• Attention to detail
• Organization and time management
• Problem‑solving ability
• Initiative and adaptability
• Ability to manage multiple priorities in a fast‑paced environment

• Career opportunities within Marriott International
• Professional development and continuous learning
• Collaborative and inclusive workplace
• Marriott Explore employee hotel discounts (subject to eligibility)
• Opportunity to grow with one of Old San Juan’s premier luxury boutique hotels

Benefits include 15 days of vacation per year, 12 sick days, 100% employee coverage under our medical plan, parking, a $50/month phone allowance, a birthday day off with a $30 bonus, holidays with a compensatory day off, and a 30% discount at our restaurants and on hotel stays. The employee will receive all applicable Marriott benefits.

Pay: $35,000.00 - $38,000.00 per year.

This company is an equal opportunity employer.

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