Project Coordinator

Job Title
:
Job File Coordinator - Entry Level

Pay
:
Hourly DOE

Location
:
San Leandro, CA

We are currently seeking an Estimator/Job File Coordinator in our San Leandro Location. In this position you will support the Production Management team by managing job files, scheduling, and communications with customers and vendors.

Primary Responsibilities
:

• Monitor job progress and identify causes for any delays.
• Schedule production tasks with contingency plans.
• Maintain job file documentation and alert the team of anticipated completions.
• Notify vendors when their services are needed.
• Maintain internal and external communications with customers, vendors, office, and management.
• Ensure all daily documentation is collected and saved to the server/system—scanning documents and downloading photos.
• Learn and utilize internal systems and the services the Production Team provides.
• Assist Office and Production Managers with customer questions and needs.
• Act as the liaison between the office and production teams, serving as a communication hub.
• Assist other departments as needed.

Position Requirements
:

• 2+ years of administrative or office‑related experience.
• Experience with job customer service, scheduling, quality assurance, and the restoration process is a plus.
• Experience in a service‑industry environment is a plus.
• Outstanding written and verbal communication skills with patience.
• Polite, confident, and excellent customer service skills, including listening and questioning.
• Excellent organizational skills and strong attention to detail.
• Self‑motivated and goal oriented.
• Ability to multi‑task.
• Capability to work in a fast‑paced, team‑oriented office environment.
• Proficiency in Microsoft Office (Outlook, Word, Excel).
• Ability to learn new/proprietary software.
• Minimum education:
  
  High School Diploma or GED equivalent.
• Ability to successfully complete a background check subject to applicable law.

Hours
:

• 40 hours per week. Hours between 7:00 a.m. and 6:00 p.m., 8‑hour shifts Monday through Friday. Time may vary.
• Flexible to work overtime when required.

Pay Rate
:

Based on experience. Compensation: $22.00 – $26.00 per hour.

For additional information visit our website:

Servpro of Belmont/San Carlos, San Leandro & Stockton is an EOE M/F/D/V employer.