Service Coordinator

Benefits: Eligible for Medical, Dental, Vision, 401(K) through Addison Group

Contract-to-Hire

Addison Group is partnering with an established organization in the moving services industry to support their growing corporate operations team. Our client specializes in managing complex commercial and corporate moves and is known for a collaborative, structured work environment. This is an on-site opportunity with long-term potential.

Our client is seeking a Service Coordinator to oversee commercial and corporate relocation projects from start to finish. This role is responsible for managing move logistics, documentation, customer communication, and internal coordination to ensure a smooth relocation experience. This is a professional coordination role suited for someone comfortable managing multiple moving parts and high-touch client interactions.

• Manage assigned corporate and commercial moves from initial setup through completion
• Coordinate surveys, timelines, estimates, and approvals with internal teams and external partners
• Serve as the main point of contact for customers, ensuring clear expectations and consistent communication
• Review estimates and documentation for accuracy prior to execution
• Partner with operations and dispatch teams to confirm scheduling, crews, and equipment
• Track job status in internal systems and maintain up-to-date records throughout the move lifecycle
• Monitor active moves, identify potential service issues, and escalate concerns when needed
• Handle required documentation, including billing support and post-move paperwork
• Conduct post-move follow-ups to confirm satisfaction and address any outstanding needs
• Support issue resolution, including service adjustments or claims initiation when applicable

• At least 2 years of experience in moving coordination
• Strong communication skills, both written and verbal
• High attention to detail with the ability to manage multiple active projects
• Hourly during contract; salaried upon conversion
• 100% on-site role

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

Reasonable accommodation is available for qualified individuals with disabilities, upon request.