Dental Assistant I-II-III-IV (On-call

La Clínica de La Raza is a community-based health center committed to providing culturally appropriate, high-quality, and accessible health care to the diverse communities of the San Francisco Bay Area. We have spent over 40 years advocating for and creating a health home for the many that have been denied access to care. Our mission is to ensure that individuals who do not have health coverage receive the same level of quality health care as those who do.

Over 90,000 individuals visit La Clínica each year because it is a welcoming place that addresses the whole person, coordinating and connecting them to a broad network of services to improve and maintain their health and well-being.

• Manage patient flow to maximize patient access and service by ensuring dental exam rooms are adequately stocked and ready for patients.
• Prepare patients for dental examination by taking and recording vital signs and medical/dental histories.
• Help patients feel comfortable before, during and after dental treatment.
• Effectively communicate requests from patients to the dentist or dental care team members.
• Assist the dentist during a variety of treatment procedures such as taking dental X-rays.
• Clean, sterilize, and maintain an adequate supply of functioning instruments and equipment.
• Prepare instruments, materials and medication for use in dental procedures.
• Instruct patients in oral hygiene and plaque control programs.
• Provide patients with instructions for oral care following surgery or other dental treatment procedures.
• Provide prescription information to pharmacies, as directed by the dentist.
• Record treatment information in patient records using the Electronic Dental Records system.

• Demonstrate a commitment to excellent patient experience and quality outcomes in equal measure.
• Communicate and work effectively with providers and other members of the dental care team to best serve patients. Contribute to a welcoming clinical space and healthy work environment through proactive relationship building, direct communication and sound judgment.
• Engage in huddles, staff meetings, team building activities and assigned development opportunities. Continue professional development through participation in educational opportunities.
• Adhere to La Clínica’s all ethical and professional standards, including policies and procedures.

• Perform general office duties, such as scheduling appointments for patients, answering telephones, recording medical updates from the provider and completing insurance forms.
• Register patients, collect and post payments, prepare treatment estimates for review with patients, run, balance and close end-of-day reports.
• Assist patients with insurance forms.
• Greet and log in patients arriving at the office or clinic in the appropriate electronic system.
• Inventory stock, order, and verify receipt of dental, lab, or office supplies or equipment.
• Keep equipment operating by following operating instructions; troubleshoot breakdowns; maintain supplies; perform preventive maintenance; call for repairs.
• Perform other duties as assigned by supervisor.

• Basic dental assisting practices, terminology, and equipment used.
• Dental office procedures including but not limited to scheduling, registration, treatment estimates and payment collection.
• Working with modern computer applications and electronic health records.
• Techniques for cleaning and sterilization of dental equipment, exam rooms and patient treatment areas.

• Physical: ability to work in four handed dentistry and other job functions that involve continuous movement.
• Communication: Bilingual proficiency. Use clear and effective written and verbal communication skills with correct spelling and grammar. Able to follow oral or written instructions.
• Interpersonal
  
  Skills:
  
  Able to work professionally and collaboratively as a team member to support the quality and efficiency standards established for the clinic; ability to work across cultures and demonstrate support of diversity, equity and inclusion. Flexibility in accepting change gracefully.
• Administrative
  
  Skills:
  
  Ability to perform clerical duties in a…