IT Sourcing Manager

Job Summary

The IT Sourcing Manager will be responsible for leading strategic sourcing activities, managing supplier relationships, negotiating technology contracts, and implementing cost‑saving and value‑creation initiatives across the IT category for Ghirardelli, Lindt & Sprüngli (USA), and Lindt & Sprüngli North America. The role supports sourcing across key technology categories, including software/SaaS, cloud services, IT infrastructure, hardware, telecom, cybersecurity solutions, professional services, managed services, and software licensing renewals.

The Sourcing Manager collaborates closely with IT, Finance, Legal, Information Security, business stakeholders, and suppliers to drive procurement excellence, manage supplier risk, and influence decision‑making across diverse functions. This hybrid role can be located in Kansas City, MO or San Leandro, CA and is not eligible for relocation.

• Category Strategy Development and Execution:

  Develops and executes category strategies for IT‑related indirect materials and services in collaboration with the Sourcing Director. Supports the implementation of sourcing strategies across relevant IT categories using the 7‑step sourcing process. Conducts market analyses, supplier benchmarking, spend reviews, and total cost of ownership assessments to identify trends, savings opportunities, supplier consolidation potential, and emerging technology needs.

• Contract Negotiation & Execution:

  Leads contract negotiations with suppliers to secure favorable terms, conditions, pricing, and service commitments while balancing quality, risk management, compliance, and cost objectives. Ensures robust contracts that protect the company’s interests, including provisions for confidentiality, data privacy, intellectual property, liability, audit rights, business continuity, SLAs, KPIs, and termination rights. Manages key contract lifecycle activities such as renewals, amendments, statements of work, software licensing terms, and service agreements.

• Procurement Project Pipeline:

  Builds an annual procurement project pipeline with associated benefit targets aligned with functional priorities. Maintains the project tracker, manages cross‑departmental stakeholders, and supports budgeting, forecasting, and renewal planning by providing visibility to supplier spend and contract timelines.

• Cost‑Savings Program and Execution:

  Executes cost‑saving and value‑creation initiatives through strategic sourcing, supplier consolidation, demand management, competitive bidding, contract optimization, and process efficiencies. Tracks and reports sourcing savings, cost avoidance, and total cost of ownership improvements.

• Procurement Process & Execution Compliance:

  Ensures procurement processes follow company policies and governance standards. Supports the rollout and adoption of procurement systems, e‑sourcing tools, contract management processes, and supplier onboarding workflows.

• Supplier Performance and
  
  Risk Management:
  
  

  Monitors supplier performance against quality, service, delivery, security, compliance, SLA, and KPI standards. Implements scorecards, conducts performance reviews, and develops mitigation plans for identified risks.

• Bachelor’s degree in Business Administration, Supply Chain Management, Information Technology, Finance, or a related field;
  Master’s degree preferred.
• Minimum of 7–10 years of procurement, strategic sourcing, category management, supplier management, or contract negotiations.
• Minimum of 4–5 years of IT procurement or technology sourcing experience across software/SaaS, cloud services, IT infrastructure, telecom, cybersecurity, professional services, managed services, or software licensing.
• Experience negotiating technology agreements, including MSAs, SOWs, SaaS agreements, software licenses, renewals, amendments, SLAs, and professional services agreements.
• Proficiency in procurement systems, ERP platforms, contract management tools, and e‑sourcing tools such as Coupa, SAP Ariba, or similar platforms.
• Strong analytical skills with the ability to conduct spend analysis, supplier benchmarking, total cost of ownership analysis, savings…