Sample Coordinator

Lahlouh’s business model is built on solving end-to-end supply chain problems rather than simply processing transactional print orders. Our focus is on developing collaborative, comprehensive solutions that meet all the communication needs of our clients’ dynamic and evolving marketplaces.

Lahlouh's mission is to provide the highest quality, most cost-effective business communications solutions available.

• Sheet‑fed Offset Print
• Fulfillment / Distribution Logistics
• Dynamic Digital & Large Format Print
• Packaging Design & Print
• Mailing
• Marketing Promotions
• Bindery & Finishing
• Promotional Products
• Online (e‑commerce) Solutions
• Workflow Automation Solutions

Reports to: Director of Quality

FLSA Status: Non‑Exempt

Department: Quality Assurance

Location / Shift: San Leandro, CA / 1st Shift

The Sample Coordinator manages the end‑to‑end coordination of production samples within a print and mail environment. Responsibilities include collecting internal and external samples, conducting thorough quality reviews to ensure all pieces meet established standards, maintaining accurate and up‑to‑date information in the PACE system, organizing and preserving job bag samples for reference and compliance purposes, and preparing samples for shipment to clients, vendors, or internal stakeholders.

• Minimum of 4 years in a similar quality position
• Knowledge of Microsoft Office 365 suite, Acrobat Pro, and PACE

• Excellent eye for detail
• Highly motivated with a positive attitude; capable of working independently in a fast‑paced, deadline‑driven environment
• Ability to multi‑task in a high‑pace environment
• Ability to follow written and oral instructions; advanced communication skills required
• General knowledge of company workflow; advanced knowledge of department workflow and requirements
• Meet company and departmental standards, including customer requirements, compliance, safety, and quality
• Follow Lahlouh policies as outlined in the company handbook
• Work extended hours as business needs dictate
• Perform other duties as required
• Attend company and department meetings
• Proficiency in Microsoft Office (Excel, Word, Outlook)
• Ability to stand, walk, and move throughout the production floor approximately 50% of the time and lift a minimum of 40 pounds

• Collect samples from production lines, vendors, and internal teams in a timely manner
• Conduct visual and physical inspections for accuracy, including print quality, color, alignment, personalization, and mailing standards
• Identify defects or inconsistencies and communicate findings to appropriate teams for resolution
• Maintain accurate and up‑to‑date records of all samples, including job numbers, versions, and approvals
• Use a densitometer, spectrophotometer, paper caliper, etc.
• Prepare samples for shipment, ensuring proper labeling, packaging, and documentation
• Communicate with Shipping teams to meet on‑time delivery expectations
• Support audits, client reviews, and internal quality initiatives
• Select, sort samples for consistency; understand standards regarding color and quality, complex kitting jobs, and mailing job processes (such as Letter Shop Instructions, Matrix, Matching Mailing)

• High school graduate or GED
• BS/AA or relevant college coursework preferred

$19/hr – $22/hr depending on experience