Security Officer Supervisor

Surefox North America Inc is a veteran‑owned company that prides itself on creating a diverse and unique culture of trained and talented individuals. We seek an experienced Full‑time Resilience Officer, Supervisor, with high integrity and professionalism who can join our team here  will be working on uniquely assigned projects under the guidance of Program Management for our top clients. Supervisors are appointed to their roles based upon their ability to uphold the standard expected of them and are proficient and knowledgeable of their post orders, policies, company expectations, and additional duties.

Additionally, they have demonstrated an ability to lead their teams, take the initiative, meet any additional tasks and responsibilities given to them by their supervisors, and display strong time‑management skills.

In your day‑to‑day role as a Resilience Officer, Supervisor, you will act as a liaison between Surefox and its clients while providing emergency response. You will perform all duties in accordance with both company and client policies and procedures, as well as all state & federal regulations. Additional responsibilities include but are not limited to responding to emergency events, addressing medical & non‑medical issues, solving staffing deficiencies, and handling client requests in a timely manner.

Under certain circumstances, a Resilience Officer, Supervisor, will be expected to initiate preliminary investigations by writing incident reports on all internal client and company issues. We are looking for someone who has exceptional observation skills and values attention to detail.

As we encourage veterans and candidates currently in the military reserve to apply, we welcome all who share the same passion for protection as we do. We are not offering visa sponsorship for this position at this time.

Hourly rate – $30.00 – $32.50

• Conduct yourself in a professional manner while communicating with management and team members.
• Conduct briefing and debriefing for any upcoming and off‑going shifts during your scheduled shift.
• Coordinate with any additional supervisors from Surefox and other security teams to ensure that all information, both Area and Site‑specific, is being reviewed with all officers.
• Ensure all post equipment is signed out to the correct officers prior to them going to post and that all equipment is signed back in before the departure of each officer.
• Conduct inspections of the equipment upon check out and check‑in.
• Ensure that officers have the necessary information available to them to be able to perform their essential duties/roles.
• Conduct security patrols of the assigned area in a designated company vehicle or on foot, monitoring for and deterring suspicious or unauthorized activity.
• Ensure team members have access to HR Software and can properly manage their times and breaks throughout the day, as well as have access to the following items on their work phone for their assigned post:
  • Post Orders & Standard Operating Procedure (SOPs)
  • Pass Down Logs
  • BOLO Deck
  • Metrics Recorder
  • Sitrep
  • Breaker Schedule (if necessary)
  • Ping (if necessary)
  • Other GSuite or program‑approved apps required to fulfill daily duties.
• Ensure employee break schedules are maintained in compliance with federal and state regulations.
• Ensure all Resilience Officers assigned to your site are not having issues with their break schedule or falling behind their "no later than" (NLT) time frames.
• Coordinate any deployment changes necessary to ensure that Surefox is maximizing its footprint and can effectively cover all duties and roles assigned to Surefox.
• Respond to all incidents and assume incident command as necessary.
• Document any changes in posture through whatever written means have been provided to you by your leadership.
• Confirm with your immediate supervisor/manager any changes you are going to make before implementing to ensure that they will not affect pay rates, shift lengths, or breaks.
• Update coverage for each shift via email to Integrated Security Manager (ISM) or Area Manager (AM).
• Manage any call‑offs, late arrivals, no‑shows, or other attendance issues that need to be filled out on the…