Family Resource Specialist-Bilingual

East Bay Agency for Children’s (EBAC) mission is to improve the well‑being of children, youth, and families by reducing the impact of trauma and social inequities. EBAC strives to reduce barriers that contribute to disparities in wellness for socio‑economically disadvantaged and racially marginalized families and to create communities where all children and families have support systems to reach their full potential.

EBAC was established in 1952 when a group of parents of children with autism wanted to give their children the same educational and recreational opportunities that contribute to the physical well‑being and social growth of all children. From this was born the first day‑treatment program west of the Mississippi and was the foundation of growth in meeting the needs of children and families living in the San Francisco Bay Area, and especially in Alameda County.

Today, EBAC’s programs serve over 4,500 children, youth and families throughout Alameda County each year with the goal of giving each child and family the specific resources, skills, and support they need to help them reach their full potential. The organization has strategically grown its program offerings to include a wide variety of supports and services to the community. For more information about our organization, please visit the website c.org.

The Family Resource Specialist performs case management, linkage to family support services and public benefits enrollment, and outreach services to nurture and strengthen at‑risk families in Alameda County. Special focus areas of this position include outreach to families with school‑age children to gain access to health care, to help promote school readiness to families with young children, to identify families whose children are at‑risk, and to provide appropriate clients with case management.

Position

Reports To:

Program Coordinator

• Bilingual Spanish Required
• Good interpersonal and communication skills.
• Sensitive to the needs of the community with genuine desire to work with people in a compassionate and empathetic manner.
• Ability to work with various public agencies, a culturally diverse staff and culturally diverse parents.
• Ability to work independently and to exercise professional discretion and judgment.
• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Language skills that include the ability to read and interpret documents such as safety rules and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively and express ideas clearly with individuals and before groups.
• Cultural sensitivity.
• Basic computer competency.

• Provide family case management which involves assessment, follow up on assessments, family service plan development, referrals, consultations, access to services, and all other activities related to case management.
• Assist families in gaining access to health care and/or other public benefits.
• Reach out to the most isolated families in the community to assist them to utilize available public institutions and services by providing bilingual and bicultural interpretation and translation.
• Outreach to immigrant and non‑English speaking families to help them understand cultural orientation and to develop cultural competence.
• Input and maintain all required data for billing and client tracking purposes in a timely manner.
• Provide community education presentations, parent workshops and parent training, when appropriate.
• Perform other duties as assigned.

• Work is an office setting.
• Work requires travel between sites to attend meetings.
• Ability to drive, with appropriate driver’s license and insurance; or access to a car.
• Periodic lifting up to 25 pounds is required.

EBAC offers a uniquely generous PAID time off package including up to 15 paid Holidays a year, generous vacation accruals for eligible employees; and an outstandingly comprehensive benefits package that includes:

• Medical, Dental and Vision insurance.
• M…