Business Operations Manager

About the Role

Fresh Ahead is an agricultural supply chain software company headquartered in San Luis Obispo, CA. Our platform manages over $1 billion in commodities annually for fresh produce companies across the supply chain.

Accounts payable and receivable, invoicing and collections, expense management, budgeting and forecasting, cash flow management, tax compliance and coordination with external CPA/tax advisors, financial reporting, and audit preparation.

Full-cycle HR administration including recruiting coordination, onboarding and offboarding, benefits administration, payroll oversight, employee handbook and policy development, performance review processes, compliance with federal/state/international employment regulations, and culture-building across a distributed workforce.

Negotiating and managing vendor relationships, software subscriptions and licensing, insurance policies, legal and professional services contracts, and procurement.

Business licensing and registrations, corporate filings, maintaining organizational records, office management, office build-outs and facilities planning, equipment provisioning, and administrative staff oversight.

Developing and documenting standard operating procedures, managing and optimizing business systems, implementing workflow automation, and driving operational efficiency as the company grows.

Supporting business development initiatives, preparing client proposals and partnership materials, coordinating cross-functional projects, and stepping in wherever the business needs attention.

• 5+ years of progressive experience in business operations or a similar generalist role, ideally within a technology or SaaS company
• Comfortable operating as both strategist and executor — willing to set the vision for a process and also do the hands-on work to get it running
• Experience managing finance, HR, and administrative functions in a small to mid-size company
• Familiarity with modern business tools and platforms (HRIS, ERP, accounting software)
• Strong organizational skills with the ability to manage multiple priorities simultaneously
• Experience supporting a distributed/remote team is a strong plus
• Background in agriculture, food, or supply chain industries is a plus but not required
• Salary: $80,000 – $130,000 annually, depending on experience
• 401(k) with company match
• Medical, dental, and vision insurance
• Paid time off

This is an on-site position at our San Luis Obispo, CA headquarters.