Dispatcher, Customer Service​/HelpDesk

Overview

Transdev is proud to offer a role with an attractive benefits package, including medical, dental, and vision, and paid time off.

• Attractive benefits package, medical, dental, and vision
• Paid time off
• Salary: $21.63-$28.07 per hour

• Oversees daily service by tracking trip performance measures, route begin on time, performance, incidents, scheduling, and vehicle data reporting.
• Provides customer support by responding to questions and concerns regarding service information.
• Manages emergency situations for vehicle operators.
• Reviews route performance and proactively responds to situations that impact customer service.
• Ability to obtain or already hold a CDL (training available).

• High School Diploma or Equivalent
• 3-5 years experience preferred but will train
• Excellent verbal and interpersonal skills
• Problem solving and analytical abilities
• Excellent customer service skills
• Knowledge of and efficient use of computer applications (Word, Excel, etc.)
• Pre-employment drug screen required; drug-free workplace
• Eligible to work in the United States without sponsorship now or in the future (if based in the US)

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. For accommodation requests during the application or interview process, please contact HR.T

Transdev is a global mobility company with operations in multiple countries. See more at

The statements above describe the general nature and level of work performed by people assigned to this classification. They are not an exhaustive list of responsibilities, duties, and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.