Front Desk Staff

Pacific Plaza Hotels, Inc. is a dynamic owner-centric hotel management company, specializing in midsize hotels and resorts. With operations spanning California, Oregon, Washington, Idaho, Nevada, and Arizona, the company focuses on delivering long-term, consistent profitability. Our expertise lies in providing tailored management structures and services, ensuring exceptional experiences for guests and sustainable success for our properties.

This is an on-site, part-time role based in San Luis Obispo, CA for a Front Desk Staff position. The Front Desk Staff will be responsible for managing receptionist duties, answering phones, providing excellent customer service, and handling guest check-ins and check-outs. The role also includes clerical tasks, addressing guest inquiries, and ensuring a welcoming and professional atmosphere for all visitors.

• Strong skills in Phone Etiquette and performing Receptionist Duties, including managing multi-line phone systems and guest check-ins/check-outs
• Proven excellence in Customer Service and Communication to provide a positive experience for guests
• Basic Computer Literacy to effectively use booking systems and other relevant software
• Friendly and professional demeanor with the ability to work in a fast-paced, customer-focused environment
• Prior experience in hospitality or customer-facing roles is preferred