Student Completion Coordinator

Job Description Summary

DEFINITION

Under the general supervision of the area administrator or designee, the Student Completion Coordinator will coordinate the activities of an assigned area. This assignment includes work and activities at any of the San Luis Obispo Community College District instructional sites, external partners, as well as participation in outreach activities.

Essential functions include providing guidance and support to students; ensuring their access to services and resources; and fostering a robust support network to promote students' enrollment, retention, persistence, and attainment of personal, academic, and career goals. Coordinators will proactively monitor student progress and connect them with essential academic success and support services to address obstacles to completion.

DISTINGUISHING CHARACTERISTICS

Incumbents in this position utilize the Guided Pathways framework, advance the college's Student Equity Plan, and employ equity-minded practices to bolster student engagements, sense of belonging, retention, persistence, and completion. The incumbent will work as a part of a team, and ensure all provisions of services to students are aligned with District's strategic goals.

ABOUT THE COLLEGE

Where You Will Work

Serving all of San Luis Obispo County, Cuesta College has provided comprehensive associate degree offerings, certificates, and community programs to the region since 1964. The main campus is located along scenic Highway 1, west of San Luis Obispo and east of the beaches of the Pacific Ocean. Cuesta College has a North County Campus in Paso Robles, and South County Center, in Arroyo Grande.

Who We Are

Equity, diversity, and inclusion are essential to our culture and the work we do. Cuesta College is proud to be a designated Hispanic-Serving Institution (HSI) committed to racial and socio-economic diversity as it reflects our communities and student populations. We actively seek to attract candidates who share this commitment to equity, diversity, and inclusion. As part of the Cuesta College team, you can expect to be part of a collaborative community of faculty, classified professionals, administrators, students, and community partners advancing educational excellence with intentional support services leading to student success and completion.

* Additional information about the college can be found at https://(Use the "Apply for this Job" box below)..html

* The college planning documents can be found at https://.html

* Our Student Equity Action Plan can be found at https://.html

* We offer comprehensive benefit options. Information about benefits can be found at https://.html

Essential Functions & Qualifications

ESSENTIAL FUNCTIONS

* Demonstrate sensitivity and ability to address the various needs of a diverse student population, including race/ethnicity, socioeconomic status, national origin/immigration status, religion, gender identity, gender expression, sexual orientation, age, military service, and/or ability;

* Apply and participate in a case management model to assess individual circumstances, provide personalized services, and make relevant referrals as needed;

* Initiate and maintain regular and frequent contact with students, including, one-on-one in person meetings, online meetings, and email communications;

* Act as a liaison between instructors, student services staff, counselor, and/or administrators, to connect student with suitable support systems;

* Maintain accurate and confidential records of student progress utilizing data management systems to track interactions (e.g., in-person, phone, online) and completion rates;

* Coordinate workshops or other initiatives aimed at enhancing students' retention, persistence, and completion rates;

* Develop and maintain effective collegial relationships with faculty, staff, and administrators to foster an environment of connection and belonging on campus;

* Collaborate with Student Success and Support Programs and the Office of Instruction to design, coordinate, and/or promote intersectional programming to bolster awareness of support services and resources and enhance students' sense of belonging, retention, persistence, and completion;

* Coordinate and implement outreach strategies to re-engage students who may be at risk of non-completion;

* Aid the area administrator or designee in monitoring and overseeing budgets, as well as adhering to the budget guidelines for grants and other funding sources;

* Engage in continuous improvement efforts to assess the effectiveness of student services, including, collecting, tracking, and analyzing data to identify trends or areas of improvement;
Assist with researching, developing, and maintaining programmatic relevance; preparing and submitting reports, and maintaining documentation of projects;

* Aid with day-to-day office operations, activities, and…