Enrollment Success Specialist

Under general supervision of area Administrator, assist with all components of matriculation including, but not limited to outreach, admissions, orientation, registration, and follow-up activities. This assignment may include work and activities at any of the San Luis Obispo Community College District instructional sites, as well as participation in outreach activities off and on-campus, support for distance education students, and the development of comparable online materials.

The Enrollment Success Specialist position is distinguished from other positions in that it performs a variety of specialized duties regarding services for prospective, new, continuing, and returning students. Incumbents are expected to deliver information and services related to a wide variety of student support programs with the ability to work under minimum supervision.

The incumbent in this position supports institutional effectiveness and student learning outcomes by effectively assisting the public, community partners, and students via outreach and matriculation services.

Serving all of San Luis Obispo County, Cuesta College has provided comprehensive associate degree offerings, certificates, and community programs to the region since 1964. The main campus is located along scenic Highway 1, west of San Luis Obispo and east of the beaches of the Pacific Ocean. Cuesta College has a North County Campus in Paso Robles, and South County Center, in Arroyo Grande.

Equity, diversity, and inclusion are essential to our culture and the work we do. Cuesta College is proud to be a designated Hispanic-Serving Institution (HSI) committed to racial and socio-economic diversity as it reflects our communities and student populations. We actively seek to attract candidates who share this commitment to equity, diversity, and inclusion. As part of the Cuesta College team, you can expect to be part of a collaborative community of faculty, classified professionals, administrators, students, and community partners advancing educational excellence with intentional support services leading to student success and completion.

• Additional information about the college can be found at https://(Use the "Apply for this Job" box below)..html
• The college planning documents can be found at https://.html
• Our Student Equity Action Plan can be found at https://.html
• We offer comprehensive benefit options. Information about benefits can be found at https://.html

• Assist in planning, coordinating, implementing, and evaluating student activities such as outreach events, orientations, and workshops;
• Prepares and conducts program-specific and general college orientations, presentations, workshops, college information days, campus tours, and visitations for new and prospective students and families.
• Participates in coordinating programming efforts for on or off-campus outreach/in-reach events, such as but not limited to College Night, Cougar Welcome Days, Open House, Connect @ Cuesta, and other related programs.

• Provides information to prospective students about college programs and services; refers and connects students to appropriate campus resources for in depth program information. Assists students with enrollment, application, orientation and registration processes Serve as a central point of contact for the college with general knowledge to answer a variety of questions in various formats (e.g., virtual, written, telephone, and face-to-face);
  Responds to general questions related to admissions, course enrollment, course placement, financial aid, student success programs, orientation, counseling, and other services available to students.
• Assists students enrolled in assigned program by troubleshooting issues and resolving problems relating to admissions, general enrollment dates, course enrollment, orientation, and other related issues; meets with students as needed; corrects errors on student records as appropriate.
• Act as a lead with high school liaisons, pathway coordinators, and community partners to ensure that students have a meaningful and barrier-free pathway to college through admissions, placement, orientation, educationalplanning, and registration;
• Implement an effective communication linkage with each of the District high schools and assist with the…