Senior Engineer, Customer Quality Engineering

## Senior Engineer, Customer Quality Engineering Apply locations:
San Luis Obispo, CAtime type:
Full time posted on:
Posted Todayjob requisition :
REQ-11990
*
* Job Title:

** Senior Engineer, Customer Quality Engineering
*
* Job Description:

***
* THE ROLE:

** Entegris is currently seeking an onsite
** Senior Engineer, Quality Engineering
** to join our Technical, Quality Engineering family at our San Luis Obispo, California location.  As a Senior Customer Quality Engineer, you will support the gas purification business within the APS Division and play a critical role across multiple semiconductor-related organizations. You will worksin a highly dynamic, cross-functional environment, collaborating closely with customers, internal Entegris teams, and supplier partners. This role carries high visibility and impact, requiring strong communication and presentation skills, a calm and assertive presence, and the ability to effectively manage multiple, frequently changing priorities.
** WHAT YOU'LL DO:
*** Lead cross-functional teams to fix engineering & business problems utilizing 8D problem solving methodology and implement robust corrective/preventive actions (CAPAs)
* Champion escalation management efforts, coordinating between stakeholders and applying project management techniques to align company capabilities with customer requirements
* Develop and maintain quality dashboards/reports and non-conformance tracking systems
* Be responsible for supporting customer-facing activities like quality reviews, audits, scorecard reviews and ensuring stable product performance through effective customer engagement
* Be a data-driven, hands-on engineer performing trend analysis of defects that enhance our risk-based thinking culture
* Support NPI readiness reviews for quality requirements like Control plans, V&Qs and design / process / change FMEAs
* Support plant initiatives related to audits, safety & continuous imp
* rovements, process control systems, metrology/instrumentation, and change management activities especially PCN reporting and approvals
* Demonstrates willingness to complete miscellaneous tasks as assigned in support of the larger organization and site production goals
* Be a leader in directing and advancing the Entegris Way quality mindset in accordance with defined policies and procedures and influence without direct authority
* Demonstrate excellence in planning, execution, discipline, learning, leadership, and teamwork (exemplify Entegris PACE values)
* Ability to travel as needed to support training, global operations and customer engagements
* Any other duties as assigned.
** WHAT WE SEEK:
*** Bachelor of Science Degree in Mechanical or Electronic Engineering, Semiconductor Engineering, or a related technical field
* 4-6 years of professional work experience in a related engineering discipline ideally in Quality Assurance Engineering
* Proven, in-depth experience applying root cause analysis techniques and driving effective CAPA implementation through verification
* Experience with quality tools, methodologies and standards (e.g., FMEA, Control Plans, Lean Six Sigma, ISO standards etc.) and statistical quality control (SQC) tools/methods
* Understanding of quality systems, product lifecycle management, and manufacturing processes
* Competent Microsoft Office, ERP systems skills (SAP strongly desired) and at least familiarity with data visualization skills (Power BI strongly desired)
* Excellent analytical, organizational and verbal & written communication skills
* Six Sigma Green Belt or equivalent
* Highly self-motivated and proficient in speaking, reading, writing and/or understanding English
** OUTSTANDING CANDIDATES WILL HAVE**:
* Master’s degree in Engineering, Quality Management, or a related technical field
* Certification(s) such as ASQ CQE / CSSBB / CQIA
* Semiconductor industry work experience in areas of quality, process, equipment or materials
* Proven work experience in customer-facing quality roles and/or successfully leading customer quality related initiatives
** Why Work at Entegris
** Lead. Inspire. Innovate. Define Your Future.

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